Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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Kenzie Meyer

St. George Island, FL

Summary

Dynamic professional with proven expertise in account management and financial record keeping at Centennial Bank. Skilled in claims processing and community outreach, fostering positive customer experiences and driving engagement. Strong organizational skills and proactive approach ensure efficient operations and successful event execution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teller II

Centennial Bank
Carrabelle
06.2025 - Current
  • Facilitated efficient processing of customer transactions, maintaining precision in financial decisions and safeguarding confidential information.
  • Guarded cash drawer integrity and reconciled daily transactions along with vault systems, executing beginning and end-of-day protocols while overseeing Card Wizard inventory.
  • Advanced bank product marketing to fulfill customer demands effectively, aiding online banking by advocating for e-statements, enhancing information accessibility globally, and simplifying electronic transaction execution.
  • Processed high volumes of currency rapidly and accurately with minimal errors while managing drive-thru and lobby customer transactions, including account closures, transfers, wires, and account openings.

Account Resolution Specialist

Veridian Credit Union
Cedar Falls
03.2023 - 04.2025
  • Analyzed total loss claims to establish appropriate resolutions and methodologies, working alongside GAP, warranty, insurance, and mechanical companies on the most effective response related to incident and claim information.
  • Supervised case files to maintain exact records of all claim activities through the management of verified documents scanned into system software, classified by account numbers, securely and discreetly, while meeting weekly quotas for efficient case handling.
  • Executed the approval of new and closed loans upon completion of processing claims, while handling payment requests aligned with company standards, guaranteeing credit union profitability, and fostering positive customer experiences with vehicle loan and claim resolutions.
  • Streamlined effective housekeeping and administrative responsibilities such as data entry, record organization, scanning, faxing, mail distribution, meeting minutes documentation, and converting new learning protocols into structured formats for training purposes.

Community Engagement Coordinator

Habitat for Humanity
Waterloo
08.2021 - 01.2023
  • Launched community outreach strategies to enhance local engagement and participation, crafting a publication for developmental youth non-profit research that encourages collaboration between non-profits and youth under 18 years of age, alongside essential community leaders (including councilmen and women, officers, school district officials, etc.)
  • Planned and hosted events utilizing Microsoft Office for data entry and correspondence. Managed social media announcements through Facebook Meta and Constant Contact software. Coordinated booking processes and calendar management for seamless event execution. Executed data entry tasks to maintain accurate event records and communications.
  • Engaged in community meetings and events with vendors, community leaders, professional networkers, and citizens, channeling information into event planning, community collaboration, volunteer logistics, meeting summaries, data entry, project administration, and more.

Education

Associate of Arts - Liberal Arts

Gulf Coast State College
Panama City, FL
12-2018

High School Diploma -

Franklin County School
Eastpoint, FL
05-2018

Skills

  • Account Management
  • Account Transacting
  • Financial Record Keeping
  • Claims Processing
  • Loan Origination/Advising
  • Data Entry
  • Community Outreach Coordination
  • Event Planning & Data Entry
  • Project Management

Certification

  • Microsoft Office Specialist Certification
  • CPR/AED Certification
  • Iowa Mandatory Reporter
  • Florida Childcare Safety & Mandatory Reporter Certification

Accomplishments

  • Florida AVID Student of the Year
  • Multiple Scholarship Recipient
  • Magna Cum Laude
  • Beta Club Member
  • National Honors Society Member

Affiliations

  • Publication for Youth Developmental Non-Profit Project and Project Management

References

References available upon request.

Timeline

Teller II

Centennial Bank
06.2025 - Current

Account Resolution Specialist

Veridian Credit Union
03.2023 - 04.2025

Community Engagement Coordinator

Habitat for Humanity
08.2021 - 01.2023

Associate of Arts - Liberal Arts

Gulf Coast State College

High School Diploma -

Franklin County School