Kenzie Oca
Jacksonville,FL
Summary
Proven in enhancing brand loyalty and sales at Altard State through exceptional customer service and effective communication, I excel in brand building and customer relations. As a Sawgrass Youth Recreation Camp Counselor, I demonstrated strong leadership and adaptability, ensuring camper safety and engagement. I am always ready and willing to assist fellow employees with job tasks. various duties and assignments. I am accustomed to multitasking and working quickly to meet challenging demand.
Overview
2
2
years of professional experience
Work History
Brand Representative
Altard State
Jacksonville, FL
08.2024 - Current
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction
- Communicated product value, quality, and style to educate and entice potential customers.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Sawgrass Youth Recreation Camp Counselor
Sawgrass Country Club
Ponte Vedra, FL
04.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through varicty of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp"s core values
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
Education
Planning On Studying Marketing
Florida Atlantic University
Boca Raton, FLUniversity of North Florida
Jacksonville, FLHighschool Diploma -
Paxon School For Advanced Studies
Jacksonville, FL05.2024
Skills
- Goal oriented
- Effective communicator
- Patience and Empathy
- Time Management
- Strong work ethic
- Reliability and punctuality
- Maintaining safe environment
- Conflict Resolution
- Toddler care experience
- Adaptability and Resilience
- Housekeeping
- Schedule Management
- Activity Planning
Timeline
Brand Representative
Altard State
08.2024 - Current
Sawgrass Youth Recreation Camp Counselor
Sawgrass Country Club
04.2023 - 08.2023
Planning On Studying Marketing
Florida Atlantic University
University of North Florida
Highschool Diploma -
Paxon School For Advanced Studies