Kenzie Sandborg
Saint Paul,MN
Summary
Reliable and compassionate professional with extensive experience in customer service, team leadership, and childcare. Skilled in communication, organization, and conflict resolution, with a proven ability to lead by example and foster positive, inclusive environments. Demonstrates strong multitasking and time-management abilities in fast-paced settings while maintaining a focus on quality care and client satisfaction. Experienced in supervising staff, coordinating daily operations, and supporting children’s social, emotional, and developmental growth. Dedicated to providing exceptional service, building trust, and promoting teamwork and accountability in every role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
McAllister's Deli
11.2024 - 04.2025
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Managed cash register operations, accurately processing transactions and balancing drawers.
- Collaborated with kitchen staff to expedite food preparation and maintain service efficiency.
- Trained new team members on company policies and procedures to enhance workflow effectiveness.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Participated in regular training sessions to stay up-to-date on menu items and promotions, offering knowledgeable recommendations to customers.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Assisted in inventory management by restocking supplies and maintaining cleanliness of dining area.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guest
Nanny
Private Family
06.2023 - 09.2024
- Supervised daily activities and routines to ensure safety and well-being of children and pets
- Prepared nutritious meals and snacks catering to children's dietary needs and preferences.
- Organized educational games and activities to promote cognitive development and creativity.
- Facilitated effective communication between parents regarding children's progress and behavior.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Administered basic first-aid and medication in emergency situations.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Shift Lead
Pretzelmaker
11.2022 - 08.2023
- Operated point-of-sale system, ensuring accurate transactions and customer satisfaction.
- Prepared and baked pretzels, adhering to company recipes and quality standards.
- Maintained cleanliness and organization of workstations, promoting a safe environment.
- Assisted in training new employees on operational procedures and product preparation
- Resolved customer inquiries, delivering exceptional service and enhancing satisfaction rates.
- Collaborated with team members to achieve daily sales goals through effective teamwork.
- Loaded, unloaded, and moved material to and from storage and production areas.
Daycare Worker
Growing Tree Montessori Preschool
04.2022 - 01.2023
- Supervised daily activities, ensuring safety and engagement for children in a nurturing environment.
- Worked with ages varying from newborn-school age
- Assisted in developing age-appropriate lesson plans to foster cognitive and emotional growth.
- Implemented behavior management techniques, promoting positive interactions among children.
- Communicated effectively with parents regarding children's progress and developmental milestones.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Distributed food, napkins, and beverages in preparation for snack time.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Education
In Progress - Criminology
Hamline University
Saint Paul, MN05-2029
High School Diploma -
Waseca Jr./Sr. High School
Waseca, MN06-2025
Skills
- Order taking
- Cleanliness
- Money handling
- Reliability and trustworthiness
- Critical thinking
- Social perceptiveness
- Childcare
- Early childhood development
- First aid certified
- Positive attitude
- Problem-solving
Certification
- CNA - Certified Nurse Assistant
Timeline
FOH Team Member
McAllister's Deli
11.2024 - 04.2025
Nanny
Private Family
06.2023 - 09.2024
Shift Lead
Pretzelmaker
11.2022 - 08.2023
Daycare Worker
Growing Tree Montessori Preschool
04.2022 - 01.2023
In Progress - Criminology
Hamline University
High School Diploma -
Waseca Jr./Sr. High School