Nicole Stutz
Bellefontaine
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Jail Based Case Manager/SUD Counselor
TCN
05.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Jail Based Case Management
Family Resource Center
10.2022 - 05.2023
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Provided ongoing counseling to help patients deal with conditions and processes
- Updated treatment plans with latest intervention strategies and progress notes.
Correctional Officer
North Central Correctional Complex
05.2022 - 09.2022
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Owner/Operator
Luck O' The Ginger Cleaning Company LLC
12.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
Store Manager
BP/Giant Oil
08.2020 - 11.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Instructor
Hearts For ABA
01.2020 - 05.2020
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
- Emphasized safe working and classroom conditions and practices.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
Alarm Monitor
Speedway Corporation
06.2019 - 01.2020
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Scanned status charts and computer screens to determine emergency units available for dispatch.
- Contacted external agencies such as paramedic, fire, ambulance and police services to handle critical incidents.
Loss Prevention Officer
Macys Department Store
03.2019 - 06.2019
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Education
Associate of Applied Science - Criminal Justice
Ohio Institute of Photography And Technology
Dayton. OH12.2006
Skills
- Strategic Planning
- Operational Analysis
- Employee Motivation and Performance
- Executive Leadership
- Customer Retention Strategies
- CCTV Surveillance
- Good Communication Skills
- Law Enforcement Collaboration
- Incident Reports
Certification
- CDCA 2/2024
Timeline
Jail Based Case Manager/SUD Counselor
TCN
05.2023 - Current
Jail Based Case Management
Family Resource Center
10.2022 - 05.2023
Correctional Officer
North Central Correctional Complex
05.2022 - 09.2022
Owner/Operator
Luck O' The Ginger Cleaning Company LLC
12.2020 - Current
Store Manager
BP/Giant Oil
08.2020 - 11.2020
Instructor
Hearts For ABA
01.2020 - 05.2020
Alarm Monitor
Speedway Corporation
06.2019 - 01.2020
Loss Prevention Officer
Macys Department Store
03.2019 - 06.2019
Associate of Applied Science - Criminal Justice
Ohio Institute of Photography And Technology
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