Mackenzie Sheldon

• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
• Reduced equipment downtime by troubleshooting issues and performing timely repairs.

• Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.

Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.

• Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
• Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.

• Collaborated with other departments to optimize production workflows.
• Conducted thorough clean-ups after completing projects, leaving job sites organized and free of debris.
• Maintained job site safety, conducting regular inspections and addressing potential hazards.
• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

• Collaborated with team members to meet daily targets, contributing to overall company success and growth.
• Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
• Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
• Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Utilized POS system to handle customer cash and credit card transactions.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Redeemed coupons to discount purchases.
• Collaborated with team members to maintain smooth operations during peak hours.
• Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
• Implemented customer feedback system, leading to actionable insights for store improvement.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Assisted with day-to-day operations, working efficiently and productively with all team members.