Kenzie Sullivan
San Antonio,TX
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
11
11
years of professional experience
Work History
Social Media Marketing and Events Coordinator
T Off Your Health
03.2023 - 09.2023
- Designed promo videos, ads and brochures using Canva to update company website and social media pages.
- Research/Organize/Attend marketing events and manage marketing leads acquired from events.
- Develop/Maintain referral/Networking relationships with potential new patients. Included direct marketing to target demographics - via in person, over the phone, text, or email.
- Improve established patient consistency, increase number of appointments scheduled for services offered.
Server
Reservoir
09.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Students Today Leaders Forever
Chanhassen High School
09.2014 - 06.2017
- Acquired 60+ volunteer hours in nursing homes, packaging meals for malnourished children in Africa through the 'Home for the Heartland' community program. Organized pairs of shoes and facilitated the donation process.
- Skills from this experience include project management, teamwork, integrity, passion, and interpersonal abilities.
DECA Business Program
Hyatt Regency Minneapolis
09.2014 - 03.2017
- This program prepares emerging leaders and entrepreneurs in marketing, finance, hospitality, and management in high schools and colleges around the country.
- Developed and executed project plans for successful program implementation, resulting in increased productivity.
- Managed cross-functional teams to achieve program objectives, fostering collaboration and teamwork.
- Aligned program goals with organizational strategy, driving sustainable growth and overall success.
- Conducted thorough market research and analysis, leading to informed decision-making and strategic planning.
- Received two state finalist awards for my marketing campaigns focusing on Employee Engagement and Social Media/Digital Marketing Strategies.
Full Time Nanny
Neighborhood Residence
06.2015 - 07.2017
- Played games, worked on puzzles, and read books to young children.
- Prepared meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Acquired problem solving, time management, and teamwork skills.
Hostess/Server/Manager
Maynard's Restaurant
10.2014 - 12.2021
- Mastered effective verbal and written communication skills by successfully upselling products and services while maintaining customer satisfaction. Efficient multitasker and problem solver, exhibiting strength and resilience under pressure.
- Helped manage social media pages (Facebook, Instagram, and TikTok) to promote specials and to inform followers of upcoming social events. Collaborated with other managers using Adobe Lightroom/Photoshop to create, edit, and post aesthetically pleasing pictures/videos and relating them with current trends.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Lacrosse Team Manager
Chanhassen High School
03.2013 - 05.2017
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Led employee relations through effective communication, coaching, training, and development.
- Delivered regular team meetings for aligned work towards common goals.
Education
Bachelor of Science - Interdisciplinary Studies
Dallas Baptist University
Dallas, TX12.2021
Skills
- Social Media Marketing
- Google Ads
- Microsoft Excel, Word, Powerpoint, etc
- Verbal and Written Communication
- Project Management
- Adobe Photoshop
- Canva Design
- Customer Service
- Teamwork
- Mail Chimp
- Information Collection
- Business Administration
- Data Entry
- Event Planning
- Schedule Management
- Event Coordination
- Medical Billing
- Patient Scheduling
- Relationship Building
- Medical Terminology
- Strategic Planning
- Insurance Verification
- Schedule Coordination
- Professional Networking
- Conflict Resolution
- Time Management
- Office Management
- Presentation Design
- Phone and Email Etiquette
- Handling Complaints
- Problem Solving
- Data Analysis
- Meeting Coordination
- Effective Communication
- Organizational Skills
- Adaptability
- Process Improvement
- Project Coordination
- Discretion and Confidentiality
- Work Planning and Prioritization
Timeline
Social Media Marketing and Events Coordinator
T Off Your Health
03.2023 - 09.2023
Server
Reservoir
09.2022 - 02.2023
Full Time Nanny
Neighborhood Residence
06.2015 - 07.2017
Hostess/Server/Manager
Maynard's Restaurant
10.2014 - 12.2021
Students Today Leaders Forever
Chanhassen High School
09.2014 - 06.2017
DECA Business Program
Hyatt Regency Minneapolis
09.2014 - 03.2017
Lacrosse Team Manager
Chanhassen High School
03.2013 - 05.2017
Bachelor of Science - Interdisciplinary Studies
Dallas Baptist University
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