Kenzie Wright
Portland,OR
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Leader
Cold Stone Creamery
02.2022 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
Timeline
Shift Leader
Cold Stone Creamery
02.2022 - 03.2024
Similar Profiles
Alexis MannahAlexis Mannah
Team Lead at Cold Stone CreameryTeam Lead at Cold Stone Creamery
Kathryn JanousekKathryn Janousek
Employee at Cold Stone CreameryEmployee at Cold Stone Creamery
Keshava NeranikiKeshava Neraniki
Crew Member at Cold Stone CreameryCrew Member at Cold Stone Creamery
Liberty HigginbothamLiberty Higginbotham
Crew Member at Cold Stone CreameryCrew Member at Cold Stone Creamery
Jonah StreitJonah Streit
Janitorial and Clothing Closet Manager at The Insight AllianceJanitorial and Clothing Closet Manager at The Insight Alliance