Kenzie M. Burton

I am a diligent individual a with solid background in customer care, known for resolving complex issues and enhancing client satisfaction. Proven track record in managing customer interactions and maintaining high standards of service quality. Demonstrated expertise in problem-solving and effective communication.

• CNA - Certified Nursing Assistant
• BLS - Basic Life Support

• Licensed and self managed insurance agent for individuals, families and groups.
• Conducts needs-based consultations for client coverage goals and recommend tailored insurance solutions.
• Manages all aspects of the sales process independently including lead generation, policy enrollment and ongoing client relationships.

• Completed hands on clinical hours in a fast-paced rehabilitation facility, assisting patients with daily living activities.
• Monitored and documented vital signs, and patient observations.
• Gained direct experience in rehabilitation and focused care plans, therapy coordination and post-acute patient needs.