Ken'Ziyah Marshall
Bowling Green,KY
Summary
Dedicated CNA/Patient Care Assistant with a proven track record at Med Center Health, enhancing patient satisfaction through compassionate care and strict HIPAA compliance. Skilled in vital signs monitoring and team collaboration, I excel in fast-paced environments, evidenced by improved patient safety measures and infection control practices. My adaptability and commitment to excellence have consistently boosted team efficiency and patient outcomes.
Overview
3
3
years of professional experience
Work History
CNA/Patient Care Assistant
Kiara Thompson
03.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Fast Food Crew Member
Ethan Napier
05.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
Education
High School Diploma -
Warren Central High School
559 Morgantown Rd, Bowling Green KY 4210105-2024
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- Team collaboration
- Flexibility and adaptability
- Lifting and transferring
- Reliable team player
- Safety precautions
Accomplishments
I received the Bee Award at Med Center Health
Timeline
CNA/Patient Care Assistant
Kiara Thompson
03.2023 - Current
Fast Food Crew Member
Ethan Napier
05.2022 - 03.2023
High School Diploma -
Warren Central High School
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