Disciplined and proactive professional with international experience and a Bachelor in Business Management at St. Bonaventure University. Currently pursuing a Sports Coaching Certificate. Experience in high-performance soccer, developing strong teamwork, coaching, leadership and organizational skills. Able to perform well under pressure and adapt quickly. Focused on professional growth and results. Completed an internship at FCT Nova Era, a property management company, where I supported promotional events, assisted clients in identifying their needs, and communicated with them via email, phone, and in person while efficiently organizing tasks to meet service goals.
I collaborated with team members in organizing promotional events in the company.
I greeted customers to understand their goals and needs.I interacted with customers via email, phone, or in person to provide information.
I prioritized and organized tasks to efficiently meet customer service goals.
Team Cooperation
Team Leader
Communication
Adaptability
Softwares (Excel, Word)
Experience in Soccer
Social Media Promotion
Friendly and Helpful
Creative Thinking
Order Management
Decision-Making
Speak: Portuguese (native)