Keo’Ana Cuadrado
Kapolei,HI
Summary
Dynamic and dedicated professional with experience at The Cole Academy, showcasing effective communication and collaborative teamwork. Proven ability to enhance customer satisfaction through positive interactions and efficient service in retail environments. Committed to continuous learning and improvement, with strong multitasking skills and a calm demeanor under pressure.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
The Cole Academy
Kapolei
06.2022 - Current
- Ensured classroom maintenance and cleanliness.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Crew Member
Wendys
Waianae, HI
01.2019 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
Retail Sales Associate
Ross Dress for Less
Kapolei, HI
11.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
Team Member
Taco Bell
Waianae, HI
01.2018 - 12.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
N/a -
Nanakuli High And Intermediate School
Nanakuli Skills
- Positive attitude
- Effective communication
Likes to learn new things and try new things
- Calm and patient demeanor
- Collaborative teamwork
- Cashier experience
Timeline
Teacher's Assistant
The Cole Academy
06.2022 - Current
Retail Sales Associate
Ross Dress for Less
11.2020 - 01.2021
Crew Member
Wendys
01.2019 - 12.2021
Team Member
Taco Bell
01.2018 - 12.2019
N/a -
Nanakuli High And Intermediate School