Keoki Foy

• Handled packages responsibly, reducing instances of damage or loss during transit.
• Followed all company policies and procedures, maintaining a strong compliance record with Flex Driver standards.
• Increased customer satisfaction with timely deliveries and accurate package handling.
• Enhanced delivery efficiency by optimizing routes and adhering to schedules.
• Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
• Maintained a clean driving record and observed relevant traffic laws to reduce risks.
• Handled packages carefully, observing indications of the packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping them from turning upside-down.

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• Respond to all resident requests and questions professionally and courteously. De-escalate potential client conflicts and report any issues to the Program Director following established policies and procedures.
• Complete and submit maintenance requests to the Program Director for any equipment failures or necessary repairs.
• Attend and actively participate in the daily Shift Change Meetings, ensuring that all issues and concerns are communicated to the staff on the next shift. At the end of each shift, ensure that all paperwork is completed and the workspace is clean and organized.
• Greeted customers and clients to create a welcoming atmosphere.

• Maintained a high level of energy and enthusiasm in a fast-paced environment.
• Provided friendly and efficient service to all customers while effectively managing challenging situations.
• Discouraged behaviors that disrupted the peaceful living environment of the village and contacted authorities when situations exceeded my capabilities.
• Monitored the area for suspicious activity and reported any concerns to on-duty leadership.
• Regularly inspect assigned areas to ensure cleanliness and remove debris and litter.
• Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.