Keokuk Williams

Dynamic and organized professional passionate about delivering exceptional customer service and driving sales. Possesses comprehensive knowledge of retail operations and proven expertise in inventory management and team leadership, enhancing store performance and customer satisfaction through innovative sales strategies. Extensive experience in fast-paced retail environments has cultivated strong skills in team leadership and customer engagement, supported by an adaptable, results-driven approach that streamlines operations and boosts sales performance. Eager to transition into a new field, ready to leverage a solid foundation in customer service and leadership skills to contribute to impactful results and organizational success.

• Supervised team of 15-30 staff members.
• Collaborated with team of 15-30 in the development of everyday projects and seasonal sets.
• Achieved results by completing task with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Recipient of individual and departmental awards for providing stellar client service.
• Give patient medication, bath patient, clean shopping, and prepared food for the day. Sit with patient and just love and care for them. They were elderly between 79 and 100 year old VA members.
• Transporting individuals to appointments, social outings, and other activities.
• Documenting client activities, behaviors, and progress in daily logs, medical records, and other required paperwork.

• 15+ years of experience providing excellent, courteous, and friendly customer service.
• Experience in communicating orally and appropriately.
• Ability to respond to customer questions professionally by telephone or in person.
• Solid work ethics, organizational skills detail oriented, reliable, flexible, and a great team player.
• As an assistant manager, I have experienced solving problems and bringing them to full closure.
• Ability to work professionally in a highly visible environment.