Keon Eastman
Conyers,GA
Summary
Seasoned Operations leader with 12+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in team development while improving processes and increasing productivity. Uses organizational bases along with independent decision-making skills and sound judgment to positively impact company success. I am seeking a leadership role within an organization that allows me to showcase my potential in associate development and building inclusivity within a team.
Overview
12
12
years of professional experience
Work History
Distribution Center Area Supervisor
The Home Depot
10.2021 - Current
- Responsible for leading a team of associates, and managing a fast-paced work environment in an efficient, safe, and productive manner while driving inventory flow through a distribution center.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established clear objectives for each reporting period that aligned with company-wide goals.
- Submitted reports to senior management to aid in business decision-making and planning.
Specialty Assistant Store Manager
The Home Depot
03.2020 - 10.2021
- Coordinated special events and promotions to drive foot traffic into the store, ultimately increasing sales revenue.
- Managed vendor relationships to ensure timely delivery of products and maintain strong lines of communication between all parties involved in the supply chain process.
- Collaborated with other department managers to maximize cross-functional teamwork and achieve shared goals.
- Oversaw visual merchandising efforts, creating attractive product displays that drew customer attention and boosted sales.
- Enhanced customer satisfaction by working with merchants, suppliers, and installers to effectively address and resolve escalated issues.
Operations Assistant Manager
The Home Depot
08.2015 - 03.2020
- Oversaw all operational areas of the store, monitoring profit and loss statements to mitigate expenses and drive profitability.
- Managed Stores of 100+ associates, and lead 13 Supervisors to drive annual sales of over 30Mil.
- Execute programs to improve customer service, in-stock, and store appearance.
- Drive safety standards and environmental compliance throughout the store by executing the company's Handling Hazardous Materials, Recycling, and Environment Programs.
- Develop, coach, motivate, recruit, and train personnel; evaluate performance and make recommendations for personnel actions.
- Solved problems timely and effectively, ensuring customer satisfaction.
Department Supervisor
The Home Depot
03.2012 - 08.2015
- Provided exceptional customer service to customers, and ensuring all needs are met.
- Lead, train, coach and develop associates in each department to ensure customers receive excellent service.
- Manage associate performance by setting clear expectations of sales goals, and monitoring execution.
- Ensure all standards of operations are communicated and implemented by all associates.
- Provide input into operational and merchandising decisions to Store Management and Operations Team.
Education
Associate of Applied Science - Accounting And Business Management
Lincoln College of New England
Southington, CT05.2006
Skills
- Team Building and Motivation
- Conflict Management/Resolution
- Retail and Distribution Centers Operations
- Customer Service Management
- Inventory Management
- Supply Chain Management
- Leadership Development
- Results Oriented
Accomplishments
- Home Depot Executive Award (2019)
Timeline
Distribution Center Area Supervisor
The Home Depot
10.2021 - Current
Specialty Assistant Store Manager
The Home Depot
03.2020 - 10.2021
Operations Assistant Manager
The Home Depot
08.2015 - 03.2020
Department Supervisor
The Home Depot
03.2012 - 08.2015
Associate of Applied Science - Accounting And Business Management
Lincoln College of New England
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