Keon Henderson
Austin
Summary
Resourceful technician known for troubleshooting and preventive maintenance. Committed to providing excellent customer service while maintaining a clean and organized workspace to facilitate effective repairs.
Overview
1
1
Certification
Work History
General Automotive Technician
Jiffy Lube
Austin, TX
07.2025 - 10.2025
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Maintained cleanliness and organization of service area to enhance workflow efficiency.
- Collaborated with team members to complete multi-tasking service requests promptly.
- Learned safety protocols and best practices for handling automotive repair tools effectively.
- Provided excellent customer service, addressing inquiries and explaining service options clearly.
- Supported inventory management by tracking supplies and notifying management of restock needs.
- Adapted quickly to new procedures and technologies to improve service delivery quality.
- Built trust with clients through transparent communication about repair costs, timelines, and options available for their specific situation.
- Collaborated with team members to complete complex repairs in a timely manner, ensuring top-quality results.
Education
GED -
Wyndham School District
Online05.2021
Skills
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Hand and power tools
- Attention to detail
- Multitasking and organization
- Replacing filters
- Troubleshooting skills
- Preventive maintenance services
- Team collaboration
Accomplishments
- Resolved product issue through consumer testing.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Certification
- Certified Peer Support Specialist, Regalado&Recovery - (Jan 2026-Feb 26)
- NCCER certification, Dewitty job training center (Feb 2026-current)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
General Automotive Technician
Jiffy Lube
07.2025 - 10.2025
GED -
Wyndham School District