Keon Nichols
Washington,DC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. A warm, caring, and nurturing individual, bringing a strong passion for what i do. Im Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Ambassador/ Acting Senior Ambassador
Alclear LLC
Arlington, VA, VA
12.2023 - 02.2024
- Created a delightful and positive customer experience for all travelers in the airport.
- Drive membership enrollments through engaging travelers and educating about the benefits.
- Resolve travelers/members concerns or inquiries in an appropriate and timely manner, escalating to higher levels as necessary.
- Demonstrate adherence to security procedures by validating airline documents, verifying clear members traveler identification and following documented security.
Warehouse Worker
Amazon
Hyattsville, MD
11.2022 - 01.2023
- Load, unloaded, and moved material to and from storage and production areas
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Checked packages and merchandise for damage and notified vendors
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Home Health Aide
VMT Home Health Agency
Washington D.C.
12.2010 - 11.2020
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
- Provided mobility assistance such as walking and regular exercising
- Completed entries in logbooks, journals, and care plans to accurately document and report patient progress
- Prepared patient’s beds linens securing proper comfort
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
- Performs various administrative duties such as preparing documents, reports for managers and other partners in the unit/department
- Ensures confidentiality
- Assists in the preparation and processing of documents
- Responds to general inquiries
- Assists in the preparation and processing of documents
- Responds to general inquiries.
Dietary Aid
National Naval Medical Center
Bethesda, MD
07.2006 - 11.2007
- Served meals to residents in accordance with established schedules and dietary procedures
- Maintained strict levels of cleanliness for tables, floors and prep areas
- Arranged tray and or table settings with proper tableware, condiments and tray card
- Delivered nourishment and supplements to the nurse station for distribution to specific residents
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
- Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
Education
High School Diploma -
Village Learning Center, PCHS
Skills
- Patient Care
- Case Management
- People Oriented
- Ambitious
- Customer Service
- Compassionate Client Care
- Well Organized
- Adaptable
- Customer Engagement
- Problem-Solving
- Time Management Abilities
- Multitasking
- Public Relations
- Reliability
References
References available upon request.
Timeline
Ambassador/ Acting Senior Ambassador
Alclear LLC
12.2023 - 02.2024
Warehouse Worker
Amazon
11.2022 - 01.2023
Home Health Aide
VMT Home Health Agency
12.2010 - 11.2020
Dietary Aid
National Naval Medical Center
07.2006 - 11.2007
High School Diploma -
Village Learning Center, PCHS
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