Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keon Perkins

Memphis,TN

Summary

Accomplished Ops Manager at Ivory and Oak Event Planning, adept in process automation and enhancing staff efficiency. Leveraged expertise in emergency response and executive protection to maintain high safety standards. Proven track record in improving operational workflows and employee performance through targeted training, showcasing exceptional leadership and problem-solving skills. Vigilant security professional experienced in working independently to uphold tight security for facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Armed Security Officer

All Secure LLC
09.2022 - Current
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Ops Manager

Ivory and Oak Event Planning
01.2016 - Current
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.

Sales Representative

Dana Homestore
03.2019 - 09.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Warehouse Manager

Crazy Hot Deals
03.2019 - 09.2022
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Education

Associate in Hospitality -

Southwest Community College
Memphis, TN
08.2020

High School Diploma -

Northpointe Christian School
Southaven, MS
05.2016

Skills

Public Safety

Report Writing

Guest Relations

Incident documentation

De-Escalation Techniques

Emergency Response

CCTV Monitoring

Executive protection

Conflict de-escalation

Logistics Management

Workforce Planning

Customer Service

Team Leadership

Product and service knowledge

Certification

  • Licensed Armed Security

Timeline

Armed Security Officer

All Secure LLC
09.2022 - Current

Sales Representative

Dana Homestore
03.2019 - 09.2022

Warehouse Manager

Crazy Hot Deals
03.2019 - 09.2022

Ops Manager

Ivory and Oak Event Planning
01.2016 - Current

Associate in Hospitality -

Southwest Community College

High School Diploma -

Northpointe Christian School

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Keon Perkins