Keon Pratt
Fort Lauderdale,FL
Summary
Experienced retail professional with over 10 years of expertise in forklift operation and inventory management. Skilled in problem-solving and fostering teamwork to enhance customer satisfaction, and streamline logistics operations. Proven ability to handle customer inquiries, and improve operational efficiency.
Overview
11
11
years of professional experience
Work History
Floor and Decor
Home Depot
2300 S University Dr, FL
04.2015 - Current
- Executed loading and unloading of freight using forklifts and pallet jacks.
- Resolved customer issues with knowledgeable and friendly service to promote satisfaction.
- Maintained accurate inventory records for incoming and outgoing shipments.
- Assisted customers with inquiries, efficiently resolving issues.
- Managed customer complaints with professionalism and empathy.
- Ensured clean, organized work areas to uphold safety compliance.
- Followed safety protocols to minimize risks during manual labor activities.
Education
High School Diploma -
Fort Lauderdale Preparatory School
Florida05-2007
Skills
- Forklift operation
- Inventory management
- Customer service
- Problem solving
- Shipping logistics
- Retail operations
- Team collaboration
Education and Training
other
References
Reference Type Professional Name Leroy Swinson
Operation Manager
Phone7863855194
2300 S University DrDavie, FL 33321US
Reference Type Personal NameAntonias Johnson
Navy Sailor
Phone954-859-9507
Emailbrood85@gmail.com
Address1140 London BlvdPortsmouth, VA 23704US
Languages
English
Timeline
Floor and Decor
Home Depot
04.2015 - Current
High School Diploma -
Fort Lauderdale Preparatory School