Keona Hunter
Raleigh,NC
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Fresenius Medical Center
09.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their treatment.
Care Assistant
Visiting Angels Senior Homecare Of Chapel Hill
06.2023 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Office Manager
Visiting Angels Senior Home Care Of Chapel Hill
01.2022 - 06.2023
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Calculated deductions and processed payroll for 50 employees.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Receptionist/Care Coordinator
Visiting Angels Senior Home Care Of Chapel Hill
02.2021 - 01.2022
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Supported patient care excellence via planning and interpretation of programs.
- Completed resident assessments in accordance with current regulations and guidelines.
- Confirmed appointments communicate with clients and update client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Worked with manager and supervisor to plan and coordinate production schedules.
Caregiver
Visiting Angels Senior Home Care Of Chapel Hill
08.2020 - 02.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Group Home Manager
New Beginnings Healthcare
05.2010 - 08.2020
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Assisted staff with maintaining 7residents' health by scheduling medical appointments and arranging transportation.
- Offered learning opportunities to help residents develop important life skills.
- Kept accounts, resident files, and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Education
High School Diploma -
Cornerstone Christian School
Townsend, GA07.2002
Skills
- Team Management
- Staff Training
- Budgetary Planning
- Office Management
- Pay Adjustments
- Typing and 10-Key Entry
- Direct Deposit Processing
- Advanced Clerical Knowledge
- Call Schedule Distribution
- Telephone Etiquette
- Payroll Processing
Timeline
Patient Care Technician
Fresenius Medical Center
09.2023 - Current
Care Assistant
Visiting Angels Senior Homecare Of Chapel Hill
06.2023 - Current
Office Manager
Visiting Angels Senior Home Care Of Chapel Hill
01.2022 - 06.2023
Receptionist/Care Coordinator
Visiting Angels Senior Home Care Of Chapel Hill
02.2021 - 01.2022
Caregiver
Visiting Angels Senior Home Care Of Chapel Hill
08.2020 - 02.2021
Group Home Manager
New Beginnings Healthcare
05.2010 - 08.2020
High School Diploma -
Cornerstone Christian School
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