Keona Phelps
Smithfield,NC
Summary
Skillful House Painter with 3 years of experience finishing interior and exterior surfaces of residential dwellings. Sanded and prepared surfaces, applied primer and paint and implemented advanced finishing techniques and custom designs. Adept at using brushes, rollers, spray paint, sponges and broad variety of painting and finishing products. Attentive to detail in providing clients with exceptional painting service.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and reliable Sale’s Associate with strong ability in customer service. Offering accuracy and reliability. Highly organized, proactive and punctual with team-oriented mentality.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Ambitious, career-focused job seeker, anxious to obtain an entry-level painter position to help launch career while achieving company goals.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Motivated Associates of Arts student seeking internship in Business Administration to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
7
7
years of professional experience
Work History
Painter Laborer
PCX
Clayton, NC
05.2022 - 12.2023
- Prepared surfaces for painting by washing, scraping and sanding them.
- Mixed various paints according to specifications.
- Applied primer on walls and ceilings prior to painting.
- Operated a variety of power tools such as paint sprayers, rollers and brushes.
- Cleaned up job site after work completion.
- Inspected painted surfaces for defects such as cracks or blisters.
- Carried out minor repairs to damaged surfaces before painting them.
- Selected appropriate types of paints and finishes based on customer requirements.
- Assisted in mixing large batches of paint using colorants, thinners and other additives.
- Transported ladders, scaffolding, drop cloths and other materials to the job site.
- Removed old wallpaper from walls using steamers or scrapers.
- Installed drop cloths around furniture and fixtures prior to starting work.
- Repaired cracks in drywall prior to painting it.
- Kept records of all supplies used during each job including paint colors, amounts and brands used.
- Ensured proper ventilation while working with hazardous chemicals like paint thinner or stripper.
- Calculated surface area of walls and ceilings accurately in order to estimate the amount of paint needed.
- Protected adjacent areas from accidental spills or splatters while painting.
- Used masking tape along edges where two different colors meet while painting trim or moldings.
- Attended safety meetings regularly to learn about new products, techniques or procedures related to painting jobs.
- Adhered strictly to safety protocols when operating power tools like ladders, lifts.
- Followed instructions given by supervisor regarding specific tasks that need to be performed.
- Used brushes, spray guns and paint rollers to paint exterior surfaces.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
- Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
- Applied primers or sealers to prepare new surfaces for finish coats.
- Removed fixtures and electric switch covers prior to painting.
- Used sandpaper to scrape walls and other surfaces to remove old paint.
- Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
- Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
General Sales Associate
AutoZone
Smithfield , NC
04.2023 - 10.2023
- Greeted customers and provided assistance in locating desired items.
- Assisted customers with product selection, purchase decisions and inquiries.
- Operated cash register to process customer payments.
Pick Off
UPS
Raleigh, NC
10.2022 - 01.2023
- Greeted customers, answered questions about products and services, and provided information on product features.
- Processed payment transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Verified accuracy of shipments against invoices prior to loading onto delivery vehicles.
- Inspected outgoing packages for proper labeling and packaging before shipment.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Janitor
Tri-Counties Industries
Rocky Mount, NC
05.2019 - 11.2020
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Maintain janitorial supply inventory.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Replace light bulbs when needed.
- Inspect buildings for safety hazards before beginning work assignments.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Keep a log book of daily tasks completed for record keeping purposes.
- Follow established safety procedures while operating machinery and using chemicals.
Team Member
KFC
Selma, NC
08.2018 - 10.2019
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Attended staff meetings to stay updated on company policies and procedures.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Trained new team members using approved training materials and information.
- Processed and retrieved customer special orders.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Sales Associate
Levi’s
Smithfield , NC
09.2016 - 11.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Tracked sales performance metrics to identify trends in the market place.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Smithfield-Selma High School
Smithfield, NC06.2012
Associate of Arts - Business Administration
Johnston Community College
Smithfield, NCSkills
- Varnish and Enamel Application
- Paint Mixing
- Attention to Detail
- Spray Gun Operation
Timeline
General Sales Associate
AutoZone
04.2023 - 10.2023
Pick Off
UPS
10.2022 - 01.2023
Painter Laborer
PCX
05.2022 - 12.2023
Janitor
Tri-Counties Industries
05.2019 - 11.2020
Team Member
KFC
08.2018 - 10.2019
Sales Associate
Levi’s
09.2016 - 11.2017
High School Diploma -
Smithfield-Selma High School
Associate of Arts - Business Administration
Johnston Community College
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