Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Warehouse Assistant
Amazon
09.2021 - 03.2024
Contributed to increased productivity, effectively managing multiple tasks simultaneously.
Maintained accurate records of incoming and outgoing shipments, enabling efficient tracking of inventory levels.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Technical Support Representative
Brinks
01.2019 - 08.2021
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Responded to customer inquiries and provided technical assistance over phone.
Configured and tested new software and hardware.
Created user accounts and assigned permissions.
Used ticketing systems to manage and process support actions and requests.
Warehouse Lead
Vape Wind E-liquid
08.2016 - 10.2018
Trained employees on equipment operation and safety protocols.
Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Warehouse Associate
Neiman Marcus Group Ltd LLC
07.2014 - 07.2016
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
South Oak Cliff High School
Dallas, TX
Certificate of Computer And Networking - Information Technology
Asher College
Skills
Time Management
Order Picking
Hardware and Software Configuration
Critical Thinking
Problem-Solving
Technical Support
Order picking and processing
Timeline
Warehouse Assistant
Amazon
09.2021 - 03.2024
Technical Support Representative
Brinks
01.2019 - 08.2021
Warehouse Lead
Vape Wind E-liquid
08.2016 - 10.2018
Warehouse Associate
Neiman Marcus Group Ltd LLC
07.2014 - 07.2016
High School Diploma -
South Oak Cliff High School
Certificate of Computer And Networking - Information Technology