Keondra Brown
Gainesville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
Work History
Program Coordinator
Student Conduct & Conflict Resolution Office, Dean of Students Office, University of Florida
11.2013 - Current
- Streamlined documentation processes for incident reports, enhancing accuracy and consistency in record-keeping.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Streamlined administrative processes, significantly reducing paperwork turnaround time.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Senior Secretary
Student Conduct & Conflict Resolution Office, Dean of Students Office, University of Florida
11.2009 - 11.2013
- Creates and sends conduct correspondence on behalf of professional staff, which includes meeting requests, decision letters, and interim actions
- Coordinate and schedule meetings for office staff
- Supervise, train, and develop six undergraduate student assistants
- Train new professional and student staff on use of the conduct database and office protocol
- Designed and implemented new online Dean Certification Process
Senior Clerk
Counseling and Wellness Center, University of Florida
04.2004 - 11.2009
- First point of contact for Counseling and Wellness Center, facilitated client check in
- Answered multi-line telephone
- Verified client eligibility via NERDC Database
- Entered and updated client information via Titanium Database
- Resolution of client issues/concerns
Caregiver, Special Needs
Brown Support and Services
06.1999 - 03.2004
- Assisted individuals with daily living activities, enhancing personal independence and quality of life.
- Developed personalized care plans in collaboration with families and healthcare professionals.
- Monitored behavioral changes and reported findings to ensure appropriate interventions were implemented.
- Provided emotional support, fostering a nurturing environment for clients with special needs.
- Served as a reliable resource for families in navigating community support services and resources relevant to their loved one''s unique needs.
Education
High School Diploma -
Eastside High School
Gainesville, Florida06.2000
Skills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Relationship building
Affiliations
- Student Conduct & Conflict Resolution Assistant Director Search Committee
- University of Florida Campaign for Charities Committee
- Student Affairs Employee Enrichment and Development Committee (SEED)
- A-Team Committee Chairman
Timeline
Program Coordinator
Student Conduct & Conflict Resolution Office, Dean of Students Office, University of Florida
11.2013 - Current
Senior Secretary
Student Conduct & Conflict Resolution Office, Dean of Students Office, University of Florida
11.2009 - 11.2013
Senior Clerk
Counseling and Wellness Center, University of Florida
04.2004 - 11.2009
Caregiver, Special Needs
Brown Support and Services
06.1999 - 03.2004
High School Diploma -
Eastside High School