Keone Thompson
Canyon Country,CA
Summary
Dedicated and detail-oriented Pension Administrative Clerk with over 5 years of experience in managing and processing pension-related tasks. Skilled in handling pension plan inquiries and resolving participant inquiries. Proficient in maintaining accurate records, generating reports, and adhering to regulatory requirements. Strong organizational and communication skills with a proven track record of delivering high-quality administrative support in a fast-paced environment. Seeking to leverage my expertise to contribute to a dynamic team and help optimize pension plan operations.
Overview
12
12
years of professional experience
Work History
Pension Administrative Clerk
SAG-Producers Pension Plan
Burbank, CA
07.2019 - Current
- Processed pension paperwork and maintained accurate records for employees and retirees.
- Assisted with the calculation generation and distribution of pension documentation to eligible participants.
- Responded to inquiries from participants regarding SPD documentation while providing excellent customer service.
- Compiled data to ensure compliance with relevant regulations and internal policies.
Front of House Supervisor
Panda Express
Santa Clarita, CA
08.2018 - 06.2019
- Supervised a team of 15 front-of-house staff members, providing training, guidance, and performance feedback to
ensure high-quality customer service. - Conducted daily inspections of the front-of-house area to ensure cleanliness, organization, and compliance with
health and safety regulations. - Collaborated with kitchen staff and management to address customer feedback and resolve any issues in a timely and professional manner.
Baby Registry Supervisor
Toys R Us
Santa Clarita, CA
12.2016 - 08.2018
- Managed a team of associates to create and maintain an organized and high-performing baby registry department.
- Provided exceptional customer service by assisting expectant parents with selecting products for their registry and answering any questions they had.
- Conducted training sessions for staff on product knowledge, customer service techniques, and registry management practices.
Head Swim Coach/Head Lifeguard
LA Swim Acadamy
La Canada Flintridge, CA
06.2015 - 10.2015
- Led a small team of individuals to teach and train children and adults how to swim.
- Led training exercises and created swim
meet strategies. - Provided staff scheduling, let meetings, and responded to major poolside incidents.
Lifeguard II
City Of Santa Barbara
Santa Clarita, CA
06.2012 - 06.2015
- Supervised and monitored pool area to ensure the safety of all visitors.
- Provided first aid and CPR when necessary to respond to medical emergencies.
- Trained and mentored new lifeguard staff on proper lifeguarding techniques and protocols.
Education
High School Diploma -
Valencia High School
Valencia, CA06-2013
Timeline
Pension Administrative Clerk
SAG-Producers Pension Plan
07.2019 - Current
Front of House Supervisor
Panda Express
08.2018 - 06.2019
Baby Registry Supervisor
Toys R Us
12.2016 - 08.2018
Head Swim Coach/Head Lifeguard
LA Swim Acadamy
06.2015 - 10.2015
Lifeguard II
City Of Santa Barbara
06.2012 - 06.2015
High School Diploma -
Valencia High School
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