Keoni Gofigan
shelton
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Manager's Assistant
Fred Meyer
07.2019 - Current
- Led team initiatives to enhance operational efficiency and streamline administrative processes.
- Mentored junior staff, fostering skill development and professional growth.
- Drove process improvements to elevate service quality and customer satisfaction.
- Coordinated cross-departmental projects, ensuring timely completion and alignment with company goals.
- Developed training materials to standardize procedures and ensure compliance with company policies.
- Enhanced communication channels between departments, improving collaboration and workflow efficiency.
- Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
Education
Shelton High School
Shelton, WASkills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Staff management
- Retail operations
- Team motivation
- Performance reviewing
- Employee performance evaluations
- Strategic planning
- Task delegation
- Inventory management
- Multitasking and organization
Timeline
Manager's Assistant
Fred Meyer
07.2019 - Current
Shelton High School
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