As a direct report to the Director of Public Relations, I was responsible for managing internal and external communications for Carter BloodCare's three regional headquarters, across Texas. My internal communications duties included media training C-suite executives, developing crisis communications strategy, assisting Human Resources in producing employee engagement content, implementing/enforcing brand policies, reviewing and editing company documentation, and collaborating with external-facing departments to ensure consistent messaging. My external duties spanned acting as the organization's media spokesperson, planning donor gala events, producing external-facing content, creating public relations plans, identifying newsworthy stories, and public affairs/community engagement.
Key Accomplishments
- Expanded CBC's speaking engagements to local universities to target younger, diverse blood donation support.
- Developed a public relations campaign regarding sickle cell disease and African-American blood donation.
- Solely managed crisis communications media in 2018 during a major blood donation shortage.
- Successfully coordinated CBC's donor galas for 1300+ attendees, across three regions.