Summary
Overview
Work History
Skills
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Timeline
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Keoni Robinson

Miami,FL

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Publix. Proven ability to maintain cleanliness and safety standards while enhancing guest experiences. Adapt at food preparation and effective communication, consistently receiving positive feedback for performance and commitment to quality service.

Overview

10
10
years of professional experience

Work History

Children's Ministry Volunteer

Latter Glory House Ministries
03.2015 - Current
  • Facilitated engaging lessons and activities for children's spiritual growth.
  • Mentored younger volunteers, enhancing their skills in child engagement and support.
  • Organized community outreach events to promote children's ministry programs.
  • Increased participation in ministry events by creating fun, age-appropriate activities for children.
  • Developed strong relationships with families through consistent follow-up and pastoral care.
  • Assisted in the organization of annual Vacation Bible School, resulting in increased attendance each year.
  • Enhanced children''s spiritual growth by organizing and leading engaging Bible study sessions.
  • Promoted a safe and nurturing environment by implementing strict child safety protocols during all ministry events.

Early Childhood Special Education Teacher

Early Birds Academy
05.2025 - Current
  • Assessed student progress regularly through formative and summative assessments, adapting instruction accordingly to meet individual needs.
  • Maintained accurate records of student performance, using data analysis tools to inform ongoing instructional planning and decisionmaking.
  • Implemented data-driven instructional practices, resulting in improved student performance on assessments and increased mastery of key concepts.
  • Coordinated with related service providers to ensure seamless delivery of supports for students requiring additional interventions or therapies.
  • Supported inclusion efforts by differentiating instruction to meet the diverse needs of students with special needs.
  • Enhanced student motivation by incorporating hands-on activities and real-world examples into lesson plans.
  • Fostered a positive classroom environment by implementing effective behavior management strategies and promoting respect among students.
  • Led activities that developed students' physical, emotional, and social growth.
  • Redirected students using Positive Behavior Support (PBS).

Deli Clerk

Publix
02.2025 - 05.2025
  • Assisted customers with deli product selection and recommendations.
  • Maintained cleanliness and organization of deli area to ensure compliance with safety standards.
  • Operated slicing equipment and scales to prepare fresh meats and cheeses efficiently.
  • Learned inventory management processes for tracking stock levels and replenishment needs.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.

Food Runner

Cheesecake Factory Inc
01.2022 - 08.2024
  • Delivered food orders promptly to ensure customer satisfaction and dining efficiency.
  • Assisted servers by communicating order statuses and addressing guest needs effectively.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Collaborated with kitchen staff to streamline food preparation and minimize wait times.
  • Engaged with customers to receive feedback, contributing to continuous improvement of service quality.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.

Event Staff Member

Hard Rock Stadium
06.2023 - 12.2023
  • Coordinated event logistics, ensuring seamless execution and participant satisfaction.
  • Assisted in setup and teardown of event venues, optimizing workflow efficiency.
  • Managed attendee registration processes, enhancing guest experience through effective communication.
  • Collaborated with vendors to secure supplies and services, maintaining strong relationships for future events.
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
  • Oversaw event operations to keep running smoothly.
  • Responded to inquiries from attendees and addressed any issues or complaints.

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Cleaning and sanitizing
  • Food preparation
  • Food safety
  • Hospitality service expertise
  • Flexible schedule
  • Work area maintenance
  • Performance improvement
  • Organizational growth
  • Verbal and written communication
  • Effective customer communication
  • Hospitality and accommodation

<Enter your own>

Timeline

Early Childhood Special Education Teacher

Early Birds Academy
05.2025 - Current

Deli Clerk

Publix
02.2025 - 05.2025

Event Staff Member

Hard Rock Stadium
06.2023 - 12.2023

Food Runner

Cheesecake Factory Inc
01.2022 - 08.2024

Children's Ministry Volunteer

Latter Glory House Ministries
03.2015 - Current

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