Keoni Robinson
Miami,FL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Publix. Proven ability to maintain cleanliness and safety standards while enhancing guest experiences. Adapted at food preparation and effective communication, consistently receiving positive feedback for performance and commitment to quality service.
Overview
5
5
years of professional experience
Work History
Youth Leader
Latter glory house
Miami, FL
10.2023 - Current
- Led youth worship sessions at Latter glory house church ministries.
- Planned Bible study lessons for Latter glory house youth gatherings.
- Mentored teens through prayer, counseling, and faith discussions.
- Coordinated volunteers for Latter glory house youth outreach events.
- Guided behavior expectations during Latter glory house youth programs.
- Supported parents and church leaders with youth communication.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
Early Childhood Special Education Teacher
Early Beginnings Academy Civic Center
Miami, FL
05.2025 - 10.2025
- Coordinated with related service providers to ensure effective delivery of supports for students needing additional interventions or therapies.
- Supported inclusion efforts by differentiating instruction to meet the diverse needs of students with special needs.
- Assessed student progress regularly through formative and summative assessments, adapting instruction accordingly to meet individual needs.
- Implemented data-driven instructional practices, resulting in improved student performance on assessments and increased mastery of key concepts.
- Maintained accurate records of student performance, utilizing data analysis tools to guide instructional planning and decision-making.
- Enhanced student motivation by incorporating hands-on activities and real-world examples into lesson plans.
- Fostered a positive classroom environment by implementing effective behavior management strategies and promoting respect among students.
- Facilitated activities promoting students' physical, emotional, and social development. that developed students' physical, emotional, and social growth.
- Applied Positive Behavior Support (PBS) strategies to guide students towards appropriate behavior. using Positive Behavior Support (PBS).
Deli Clerk
Publix
02.2025 - 05.2025
- Assisted customers with deli product selection and recommendations.
- Ensured cleanliness and organization of deli area, supporting compliance with safety standards and enhancing customer experience.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Streamlined workflow by multitasking, prioritizing tasks, and enhancing communication with team members.
- Built strong rapport with customers through personalized service, effectively addressing questions and making tailored recommendations.
- Facilitated training sessions for new employees on deli procedures. new employees on proper deli procedures, ensuring consistent quality across the team.
Food Runner
Cheesecake Factory Inc
01.2022 - 08.2024
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Communicated order statuses and addressed guest needs to support servers and enhance service flow.
- Assisted servers by communicating order statuses and addressing guest needs effectively.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Collected customer feedback to identify areas for service improvement and enhance overall quality.
- Engaged with customers to receive feedback, contributing to continuous improvement of service quality.
- Handled various responsibilities simultaneously in a fast-paced environment. simultaneously, prioritizing duties effectively for maximum productivity.
- Welcomed customers with a friendly smile as they entered the restaurant. and provided outstanding customer service.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to streamline food preparation and minimize wait times.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Facilitated teamwork between front-of-house and back-of-house staff to create a collaborative work environment.
Event Staff Member
Hard Rock Stadium
06.2023 - 12.2023
- Coordinated event logistics, ensuring seamless execution and participant satisfaction.
- Supported setup and teardown of event venues, ensuring streamlined operations for enhanced workflow.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Assisted in setup and teardown of event venues, optimizing workflow efficiency.
- Engaged with guests during interactive program elements to foster memorable experiences.
- Collaborated with vendors to secure supplies and services, maintaining strong relationships for future events.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Addressed attendee inquiries and resolved issues to maintain positive event atmosphere.
Education
Miami Killian Senior High School
Miami, FLSkills
- Curriculum planning
- Program planning
- Performance improvement
- Communication skills
- Customer communication
- Customer service
- Food safety
- Food preparation
- Cleaning and sanitizing
- Work area maintenance
- Hospitality services
- Hospitality service
- Critical thinking
- Active listening
- Team leadership
CUST
Gender:
Timeline
Early Childhood Special Education Teacher
Early Beginnings Academy Civic Center
05.2025 - 10.2025
Deli Clerk
Publix
02.2025 - 05.2025
Youth Leader
Latter glory house
10.2023 - Current
Event Staff Member
Hard Rock Stadium
06.2023 - 12.2023
Food Runner
Cheesecake Factory Inc
01.2022 - 08.2024
Miami Killian Senior High School