Summary
Overview
Work History
Education
Skills
Timeline
Generic
Keonica Isaac

Keonica Isaac

Sumter,South Carolina

Summary

I have strong experience working as both a sales associate and a front desk assistant, developing excellent customer service, communication, and multitasking skills. As a sales associate, I provided product recommendations, assisted customers with purchases, and handled transactions efficiently, ensuring a positive shopping experience. I also maintained inventory, organized merchandise, and met sales goals through effective persuasion and interpersonal skills. In my role as a front desk assistant, I managed administrative tasks such as scheduling appointments, answering inquiries, and handling check-ins with professionalism and efficiency. I thrived in fast-paced environments, balancing multiple responsibilities while maintaining a welcoming and organized atmosphere. My ability to engage with customers, solve problems quickly, and provide exceptional service makes me a valuable asset in any customer-facing role.

Overview

8
8
years of professional experience

Work History

Front Desk Assistant

Center for Academic Success and Advisement (CASA)
Florence, SC
09.2023 - 12.2024
  • I greeted students and faculty whenever they came through the door
  • I scheduled appointments for both tutoring and advisor meetings
  • I would also answer the phone and answer any questions that were asked or direct people to parts of the building if they were lost

Sales Associate

Rainbow Shops
Sumter, SC
05.2021 - 08.2023
  • I walked around the front and monitored the floors and kept them clean, including helping customers when needed
  • I also worked on the registers where I dealt with exchanging money through customer transactions

Sandwich Artist

Subway
Sumter, SC
07.2019 - 09.2019
  • I greeted customers when they came in
  • I helped make and serve sub, salads, and cookies
  • I worked the register, prepped veggies in the back, washed dishes, and restocked the front when needed

Receptionist

South Sumter Resource Center
Sumter, SC
02.2017 - 07.2017
  • I welcomed visitors by greeting them, filing paperwork, answering telephone calls, and giving out instructions when needed

Education

Bachelor of Science - Health Administration, Minor: Psychology

Francis Marion University
Florence, SC
12.2024

High School Diploma -

Sumter High School
Sumter, SC
06.2019

Skills

  • Customer service
  • Appointment Scheduling
  • Organizational skills
  • Multi-tasking
  • Communication skills
  • Efficiency
  • Time management

Timeline

Front Desk Assistant

Center for Academic Success and Advisement (CASA)
09.2023 - 12.2024

Sales Associate

Rainbow Shops
05.2021 - 08.2023

Sandwich Artist

Subway
07.2019 - 09.2019

Receptionist

South Sumter Resource Center
02.2017 - 07.2017

Bachelor of Science - Health Administration, Minor: Psychology

Francis Marion University

High School Diploma -

Sumter High School
Keonica Isaac