Keonna Brignac
Lake Charles,LA
Summary
I’m a resident of lake Charles Louisiana I’m twenty two years old. I’m currently looking too further my knowledge and experience in the healthcare/ business setting. I’ve been working in the healthcare field for about two plus years now. Coming from a customer service/ retail background I have copious amounts of customer service experience! Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
Work History
Healthcare Administration Assistant
Brightspings Health Services
Lake Charles, LA
01.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Online Personal Shopper
Walmart OGP, Walmart
Lake Charles, LA
02.2019 - 12.2022
- Performed task in a timely manner
- Gather and distributed data assigned
- Competent skills in technology and computers
- Understand and respond to unique combination of cultural variables
- Shopping for customers in a timely manner
- Communicate appropriately with guest customers
- Distribute groceries to shoppers in a timely fashion.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Loaded and unloaded orders at customer's homes or locations.
- Contributed to team objectives in fast-paced environment.
- Communicated with vendors to stay informed of new products and stock availability.
Education
College Degree - General Studies
SOWELA
Lake Charles, LAHigh school diploma -
Iowa High School
Skills
- Basic Computer Skills (3 years)
- Typing
- Microsoft Word (1 year)
- Customer support (6 years)
- Medical terminology
- Administrative Support
- File Management
- Office Administration
- Data Entry
- Computer Skills
- Verbal and Written Communication
- Multi-Line Phone Systems
- Schedule Coordination
- Mail Sorting and Distribution
- Accounting Support
- Microsoft Office Suite
- Basic Mathematics
Timeline
Healthcare Administration Assistant
Brightspings Health Services
01.2022 - 10.2023
Online Personal Shopper
Walmart OGP, Walmart
02.2019 - 12.2022
College Degree - General Studies
SOWELA
High school diploma -
Iowa High School