Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keonna Cole

Fairburn,MI

Summary

Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

8
8
years of professional experience
1
1
Certification

Work History

High School Math Teacher

Mundy's Mill High School
07.2023 - Current
  • Promoted positive classroom environment by fostering respectful communication and encouraging teamwork among students.
  • Managed student behavior in classroom and administered approved discipline to create classroom environment conducive to learning.
  • Employed math lessons, demonstrations and interactive activities to teach and instruct high school students using educational materials, books and other learning aids.
  • Participated in ongoing professional development opportunities to stay current with the latest trends in mathematics education and pedagogy.
  • Improved student understanding by incorporating real-world examples and problem-solving techniques into lessons.

Mortgage Loan Officer

Thrive Mortgage
09.2022 - Current
  • Maintain and work within consumer financial regulations, ECOA, UDAAP, CAN-SPAM, FCRA, Reg
  • E, and REG Z
  • Demonstrate excellent organizational and relationship skills with consumers
  • Perform daily maintenance of loan database
  • Educate consumer on several different loan products
  • Demonstrate excellent verbal and written communication skills
  • Record loan applications and fund disbursements using excel spreadsheets.
  • Enhanced client retention by providing outstanding service throughout mortgage process, from pre-approval to closing.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.

Mortgage Loan Officer

Homestar Financial Corporation
06.2017 - 09.2022
  • Developed and maintained relationships with local real estate agents increasing referrals
  • Assessed clients' financial situations to develop strategic financial planning situations
  • Provided problem solving skills and interest in finding solutions for clients with poor credit
  • Performed income, debt ratio and LTV calculation to ensure compliance with investor guidelines.
  • Managed approximately 100 incoming calls, emails, and faxes per day.

Assistant Cheer Coach

Lovejoy High School
09.2016 - 05.2017
  • Kept track of athlete progress through regular evaluations and provided constructive feedback to enhance skills development.
  • Contributed to establishment of positive team culture by modeling appropriate behavior, upholding high standards, and setting clear expectations for athletes.
  • Assisted with recruitment efforts by scouting potential talent at local schools and community events, contributing to increased pool of skilled members on squad.
  • Enhanced team performance by developing and implementing customized training programs for individual cheerleaders.
  • Coordinated with other coaches to improve performance of 25 cheerleaders.

Tutor- High School Math

PCG Education (Charles Drew High School)
08.2016 - 05.2017
  • Tutored high school students in secondary math education
  • Composed and produced own classroom material
  • Met and collaborated with students to set realistic goals
  • Backed up teacher instruction by discussing concepts and creating custom practice questions.
  • Supported students with helpful study habits and exam strategies.

Teacher- 6th Grade Mathematics/Science

Lovejoy Middle School (Clayton County Public Schools)
07.2016 - 05.2017
  • Implemented creative activities to ensure assigned learning goals are met
  • Developed critical skills and greater understanding in lesson planning, lesson differentiation, co-teaching, and classroom management
  • Backed up teacher instruction by creating custom practice questions
  • Planned lessons for allotted time to strengthen weak subjects and build stronger skills
  • Created and incorporated rubrics in lesson plans.

Education

Certification - Scrum Certification

Scrum Alliance
Westminster, Colorado
02.2022

Mortgage Certification -

Xinnix, The Mortgage Academy
Dunwoody, GA
08.2017

Associate of Science - Math And Science Education

Georgia State University
Atlanta, GA
05.2016

Skills

  • Flexible Schedule
  • Self-Motivated
  • Verbal and written communication
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office
  • Customer Service
  • Patience and Empathy
  • Problem-solving skills
  • Creative Thinking
  • Collaboration and Teamwork
  • Team Collaboration
  • Creativity and Innovation
  • Organization and preparation

Certification

  • Licensed Mortgage Loan Officer, NMLS #1182945
  • Expired Georgia T-4 Certification
  • Scrum Master Certified (SMC)

Timeline

High School Math Teacher

Mundy's Mill High School
07.2023 - Current

Mortgage Loan Officer

Thrive Mortgage
09.2022 - Current

Mortgage Loan Officer

Homestar Financial Corporation
06.2017 - 09.2022

Assistant Cheer Coach

Lovejoy High School
09.2016 - 05.2017

Tutor- High School Math

PCG Education (Charles Drew High School)
08.2016 - 05.2017

Teacher- 6th Grade Mathematics/Science

Lovejoy Middle School (Clayton County Public Schools)
07.2016 - 05.2017

Certification - Scrum Certification

Scrum Alliance

Mortgage Certification -

Xinnix, The Mortgage Academy

Associate of Science - Math And Science Education

Georgia State University
Keonna Cole