Keonna Hines

Inspected deliveries for accuracy and safety.

• Established food preparation procedures and guidelines to promote meal consistency and quality.
• Took inventory of supplies and maintained accurate records to minimize losses and properly order new supplies and food rations.
• Prepared and served food to approximately 1,000 personnel in U.S. Army Dining Facilities.
• Managed delivery of fresh rations in various work environments for over 1,000 personnel.
• Utilized culinary techniques to create appealing dishes.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Evaluated food products to verify freshness and quality.

• Prepared 40 orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes 50 times daily with consistent care, attention to detail, and quality.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Checked food temperature regularly to verify proper cooking and safety.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Followed health, safety and sanitation guidelines while preparing and serving food.

• Prepared salads, soups and sandwiches for customers.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Performed serving, cleaning and stocking to high standards and increased customer satisfaction by 15%.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain 100% accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.

• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Tallied cash drawer at beginning and end of each work shift.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.