Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Keonna Matlock

Memphis,TN

Summary

Professional logistics specialist with proven ability to streamline inventory processes and optimize supply chain efficiency. Strong collaborative skills and adaptable to dynamic environments, ensuring reliable and consistent performance. Expertise in inventory management systems, data analysis, and problem-solving, resulting in effective inventory control and operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inventory Specialist II

GE VERNOVA
04.2024 - Current
  • Yearly P.I (Physical Inventory Cycle Count)
  • Inventory KPI diagnostics
  • Inventory Control
  • SOP and Workflow creator for consolidation Process
  • Sub-Inventory Transfers / NIL Research
  • Inventory Adjustments
  • Supplier and customer retention
  • Picking RF Gun
  • Packing and Processing Using FedEx and UPS software
  • Quality audit
  • 5s
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Recovered 80 turbine Motors during cycle count research totally $23,000 ea. Closing out 62 backorders from latest as Nov.2024

Production Team Lead Receiving

Kuehne-Nagel
08.2023 - 03.2024
  • Responsible for all coordination of receiving and other warehouse’s inbound shipments
  • Trained new and existing employees on the techniques and procedures used in completing daily work assignments.
  • Responsible for a crew of 20+ employees resulting in a break down to 11 employees to save on cost and developed shipping efficiency.
  • Recruiting and developing a team to ensure maximum effectivity.
  • Responsible for Inbound inventory receipting and locating. Inventory management and stock auditing.
  • Assist with overseeing a team of individuals to unload, receive and put away product for a start-up Healthcare company. Enforcing Safety and quality with a student-oriented mindset for continuous improvement. Gather KPI data and production for SOP.
  • Implemented quality control measures, significantly reducing the number of defective products produced.
  • Demonstrated adaptability during times of change, quickly adjusting plans as needed to maintain output levels.
  • Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.
  • Ensured timely completion of projects with consistent monitoring of deadlines and progress updates.
  • Successfully inbound and put away 14 containers in an 8-hour day with 96% put away accuracy. For Start Up Company

Operations Supervisor

DHL - Life Science & Pharmaceuticals
10.2021 - 06.2023
  • ● Supply Chain management
    ● Outbound/Shipping
    ● KPI & Cost control
    ● Customer satisfaction
    ● Production Dialogue Meeting (Shift Start Up)
    ● Training/ Coaching & Development
    ● Corrective Actions/ Performance Review
    ● Customer Retention
    ● 5S
    ● Auto store(Robot Picking)
    ● Tool & Test
    ● WMS, OMS, SAP, CIEL, Microsoft Office, Kronos ,UKG(( Ulti-Pro))
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Overseeing a group of individuals. Using performance dialogue chart to set timely/ daily performance and production to drive results with positive team engagement. While using coaching and development through motivational and constructive feedback.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Developed and implemented training program for new hires, accelerating their time to full productivity.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
  • Completed bi-weekly payroll for two shift for 4 months for 36 employees.
  • Successfully Shipped 100% for 8 months without missing a deadline apart from cancelled orders, with a KPI of only 97%.
  • Assisted with the recovery of over $1.4 million of missing inventory through cycle counting and 5S clean up.
  • Safety Champ Spring 2022 DHL
  • Constant recognition Oct 2022- Feb 2023 for overseeing both Weekend night and 2nd shift as well as maintaining 2nd shifts Shipping Goal.

Operations Supervisor

UPS FREIGHT
08.2017 - 10.2022
  • Managed and oversee 30+ employees per shift Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
  • Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
  • Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
  • Enhanced operational transparency with introduction of real-time dashboard for monitoring key performance indicators.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Initiated cost-saving initiative by renegotiating supply chain contracts, resulting in improved margins.

Logistics Supervisor

Go For Logistics/Deliveries
12.2020 - 08.2021
  • Logistics Operations Manager
  • KPI target Stat
  • Dispatch
  • Sales and marketing
  • Customer retention
  • Customer service
  • Payroll
  • Direct contact for owner operators/ independent contractors and fleet members. Communicated with dispatchers and drivers daily. Completed driver Audits and weekly merchants’ checks. Balanced payroll as well as personally recruiting potential drivers as markets grew. Managed Tennessee (Memphis/ Nashville) Arkansas (Little Rock)
  • Coordinated dispatching of 13 drivers to accomplish daily delivery requirements.
  • Handled day-to-day shipping and receiving overseeing more than 420 packages per day.
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Trained, scheduled and evaluated 13 employees.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
  • Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
  • Managed vendor relationships for cost-effective procurement of goods and services, improving profitability.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Directed shipping and receiving of wide range of products daily.

Education

High School Diploma -

Mitchell High School
Memphis, TN
05.2013

Skills

  • Supply Chain Management
  • SAP, WMS, Ceil, Kronos, UKG
  • Project Management
  • KPI
  • Customer Service/ Retention
  • Shipping/Receiving Production
  • Inventory Control
  • Order fulfillment
  • Cycle counts
  • Warehouse operations
  • Discrepancy investigation
  • Audit processes
  • Data management
  • Forklift operation
  • MS office

Accomplishments

  • Achieved recovering $1.4 million of 5 millions of missing product through effectively cycle counting .DHL Siemens
  • Successfully shipped 100% Oct 2022- Jan 2023 with the exceptions of cancelled orders due to non inventory with a KPI of only 97%.
  • Unloaded received and Putaway 12 trucks 50 pallets each in a 8 hour day with a putaway accuracy of 98%. Keuhne nagel Embecta

Certification

  • Certified Supply Chain Inventory Specialist 2, GE Vernova - 1 year

Timeline

Inventory Specialist II

GE VERNOVA
04.2024 - Current

Production Team Lead Receiving

Kuehne-Nagel
08.2023 - 03.2024

Operations Supervisor

DHL - Life Science & Pharmaceuticals
10.2021 - 06.2023

Logistics Supervisor

Go For Logistics/Deliveries
12.2020 - 08.2021

Operations Supervisor

UPS FREIGHT
08.2017 - 10.2022

High School Diploma -

Mitchell High School

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