Keonnie Pryor
Centerville,IA
Summary
Customer service oriented professional seeking to learn and grow in the company of others. Demonstrate strong communication skills and ability to establish productive relationships with clients. Self-motivated, experienced in different service-oriented fields and committed to provide exceptional customer service. Authorized to work in the US for any employer
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct support professional
Optimae LifeServices
Centerville, IA
12.2022 - Current
- I am responsible for caring for individuals with mental health and mental disabilities, assisting them to become more independent.
Patient representative
Mercy one
Centerville, IA
09.2023 - 12.2023
- I'm responsible for checking in patients and billing out patients.
Direct Support Professional
First Resources Corp
Centerville, IA
12.2021 - 04.2022
- I am responsible for care and upkeep of mentally handicapped and disabled adults
- This placement is in their supported living home.
Regional Truck Driver
E&E Trucking
Waverly, NE
06.2021 - 08.2021
- Responsible for driving a tractor-trailer combo in a regional area, and delivering loads in a timely manner.
Telephone Interviewer
Professional Research Consultants, Inc
Omaha, NE
12.2020 - 06.2021
- Responsible for making outbound calls related to contact tracing for covid 19
- Also did outbound calls related to patient surveys.
Direct Support Professional (DSP)
Integrated Life Choices
Lincoln, NE
08.2020 - 11.2020
- I support mentally handicapped and disabled adults.
Over the road driver
Swift Transportation
10.2019 - 06.2020
- Responsible for driving safely and delivering loads on time.
House Manager
Tenco
06.2018 - 10.2019
- Responsible for caretaking of individuals with mental disabilities
- Responsible for administering medications
- Responsible for documenting daily activities and goals.
Partner Support Representative
Cambridge Investment Research
12.2015 - 11.2017
- Working as a partner support team member to provide excellent service to field agents
- Utilizing systems and technology to provide information as requested from field agents
- Completing projects and everyday problem solving techniques to create a better experience for field agents, support staff, and their clients.
Education
Associate in Business Management -
Ashford University
Clinton, IAAssociates Degree in Social Work and Science -
Warner Pacific College
Portland, ORDiploma -
Centennial High School
Boise, IDAssociate Of Applied Arts - Business Administration And Management
Indian Hills Community College
Ottumwa, IA05.2013
Skills
- Teacher Aide support classes
- Extensive training with mentally disabled individuals
- Commercial Driving
- Tractor-Trailer
- Financial Services
- Technical Support
- Medication Administration
- Driving
- Help Desk
- Troubleshooting
- Home Care
- Developmental Disabilities Experience
- Microsoft Excel
- Algebra
- Data collection
- Geometry
- Tractor-trailer
- Customer service
- Account management
- Conflict management
- Financial services
Certification
- First Aid Certification
- CPR Certification
- CDL A
- CDL
- Air Brake Endorsement
- Driver's License
Timeline
Patient representative
Mercy one
09.2023 - 12.2023
Direct support professional
Optimae LifeServices
12.2022 - Current
Direct Support Professional
First Resources Corp
12.2021 - 04.2022
Regional Truck Driver
E&E Trucking
06.2021 - 08.2021
Telephone Interviewer
Professional Research Consultants, Inc
12.2020 - 06.2021
Direct Support Professional (DSP)
Integrated Life Choices
08.2020 - 11.2020
Over the road driver
Swift Transportation
10.2019 - 06.2020
House Manager
Tenco
06.2018 - 10.2019
Partner Support Representative
Cambridge Investment Research
12.2015 - 11.2017
Associate in Business Management -
Ashford University
Associates Degree in Social Work and Science -
Warner Pacific College
Diploma -
Centennial High School
Associate Of Applied Arts - Business Administration And Management
Indian Hills Community College