Keosha Turner
Burton,Michigan
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Rescare Homecare
02.2024 - Current
- Transported patients to and from medical appointments to promote attendance
- Managed client schedules, ensuring timely administration of medications and completion of necessary tasks
- Maintained detailed documentation of client progress, challenges, and concerns for review by healthcare team members
- Supported patients to continue participating in daily living activities
- Assisted clients with daily living activities, promoting independence and dignity
- Maintained clean and safe environment
- Administered basic treatments and OTC medications to meet client needs
- Prepared nutritious meals according to individual dietary needs and preferences
- Monitored and documented patient vital signs and behaviors
Cashier
Hairzone
11.2016 - 08.2024
- Kept clean, organized, and well-stocked checkout areas
- Maintained confidentiality of customer transactions
- Issued refunds and credits to customers and documented reasons
- Handled returns and exchanges with focus on customer satisfaction
- Kept customers happy by quickly processing payments and bagging purchases
- Maintained clean and orderly checkout areas to enhance customer experience
- Provided quick and friendly service to all customers
- Offered customers information about upcoming promotions and available items
Nurse Staffing Coordinator
Ascension Genesys
03.2023 - 05.2023
- Provided administrative support to staff members and doctors across a fast-paced medical practice
- Review, document, and submit nursing staff timesheets
- Managing staff monthly schedules, coordinating with staff members to provide coverage
- Organized and maintained clinical records while providing excellent customer service
- Preserved customer loyalty by quickly and completely resolving complaints
- Monitored compliance with company policies and labor laws in scheduling practices
- Coordinated and scheduled appointments for multiple departments
- Oversaw schedules by engaging individuals through text, call and email
- Prepared thorough reports by compiling and distilling related data
- Coordinated scheduling for multiple departments, ensuring optimal manpower allocation
- Followed up with scheduled individuals and completed intake form
Team Lead / Medical Technician
The Medical Team
12.2016 - 05.2023
- PCP charting
- Medication pass/BP and BG checks
- On-going training on mental/behavioral Health
- Hourly risk checks for clients in residential housing
- Peer Mediation/One on one redirection working with geriatric clients
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
High School -
Flint Northen High School
Flint, MI06.2013
Skills
- Leadership Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Compassionate caregiving
Certification
- CPR certification
- First Aid certified
Timeline
Direct Support Professional
Rescare Homecare
02.2024 - Current
Nurse Staffing Coordinator
Ascension Genesys
03.2023 - 05.2023
Team Lead / Medical Technician
The Medical Team
12.2016 - 05.2023
Cashier
Hairzone
11.2016 - 08.2024
- CPR certification
- First Aid certified
High School -
Flint Northen High School
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