Keoshia Hollanquest, LMSW
Albany,GA
Summary
Licensed Master Social Worker with 9+ years of experience as a Child Welfare Case Manger. Expertise in case management, crisis intervention and advocating with clients to foster access to community resources, treatment and assistance programs. Knowledge in assessing individual circumstances, identifying resources and developing plans of action to deliver support and continuum of care. Experience in developing assessments, treatment planning and discharge planning. Successful at managing multiple priorities including 2 internships while maintaining 100% case management success rate.
Overview
13
13
years of professional experience
Work History
Child Welfare Case Manager
Georgia Department Of Family And Children Services
01.2014 - Current
- Investigated 15+ reports of child abuse and/or neglect weekly in an effort to provide services to protect the child and strengthen the family.
- Meet with children and families in their primary residence within 1 to 2 working days of case assignment.
- Completed 4 to 5 regular visitations daily to check on children, families and home environments.
- Coached, guided and supported 4 to 5 newly hired case managers and case manager interns as hired and quarterly.
- Attended 50+ proceedings, testified and advocated for 50+ protective order, reunification and permanent placement cases.
- Developed case plans in collaboration with the parents, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.
- Arranged for emergency placement, emergency medical treatment, and emergency services for crisis situations to diffuse tensions and prevent violence to ensure safety.
- Conducted 50+ home studies as required for prospective placements.
- Advocated for over 50+ foster children by facilitating access to community resources, organizations and services to meet treatment needs and maximize the safety and well-being of child.
- Achieved 100% case management success rate while handling 25+ case records updating client contact and information daily.
- Educated clients and families about substance abuse, addiction and mental health.
Hospital Social Worker Intern
Phoebe Putney Memorial Hospital
08.2019 - 05.2021
- Coordinated patient discharge planning and follow-up care.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Completed psychosocial evaluations and needs assessments.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
Therapist Intern
Pathway to Hope Counseling Services
08.2015 - 05.2016
- Provided crisis intervention to support clients during times of urgent need.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
- Addressed cultural and diversity issues to provide clients with culturally responsive care.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Delivered brief interventions to help clients develop healthy coping skills.
Fatherhood Agent
Georgia Division Of Child Support Services
11.2012 - 03.2013
- Assisted non-custodial parents in locating opportunities, and resources leading to career employment.
- Educated, mentored, trained and provided employment assistance services to 30+ non-custodial parents referred by local Child Support Services jurisdictions.
- Coordinated job search, development, and placement activities with the Georgia Department of Labor.
- Collaborated with judicial system entities, (police, Judge, courts, probation/parole) to assure access for client needs.
- Liaised with community partners to enhance employment opportunities for clients within the Georgia Fatherhood Program.
- Developed effective vocational skill based trainings to prepare clients for a specific job or trade, development of interviewing, resume writing and etiquette skills.
- Led workshops providing instructional learning material for clients to provide information on job searching, application completion, and resume building.
Community Service Intervention
Pathway to Hope Counseling Services
12.2010 - 11.2011
- Conducted individual and group sessions with clients to implement treatment plan objectives.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Helped clients build life management and coping skills to manage feelings and behaviors.
- Provided education on mental health topics and resources to clients.
- Educated clients on dangers of substance abuse and prevention techniques.
Education
Master of Social Work -
Valdosta State Univerisy
Valdosta, GA05.2021
Master of Science - Rehabilitation Counseling
Fort Valley State University
Fort Valley, GA12.2016
Bachelor of Science - Social Work
Fort Valley State University
Fort Valley, GA12.2009
Skills
- Case Management
- Crisis Intervention
- Listening/Critical Thinking
- Family Relations
- Trauma Experience
- Court Testimony
- Problem-Solving
- Discharge Planning
- Service Planning
- Decision-Making
- Multi-Cultural Counseling
- Assessing Needs
License
License Master Social Worker
Timeline
Hospital Social Worker Intern
Phoebe Putney Memorial Hospital
08.2019 - 05.2021
Therapist Intern
Pathway to Hope Counseling Services
08.2015 - 05.2016
Child Welfare Case Manager
Georgia Department Of Family And Children Services
01.2014 - Current
Fatherhood Agent
Georgia Division Of Child Support Services
11.2012 - 03.2013
Community Service Intervention
Pathway to Hope Counseling Services
12.2010 - 11.2011
Master of Social Work -
Valdosta State Univerisy
Master of Science - Rehabilitation Counseling
Fort Valley State University
Bachelor of Science - Social Work
Fort Valley State University
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