Ke'r-rah Matthews
Taylor,MI
Summary
Detail-oriented individual with experience in food safety and cleaning standards. Skilled in streamlining workflows to improve service delivery and team effectiveness, ensuring high-quality results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Personal Digital Shopper
Walmart
Taylor, Michigan
07.2020 - 02.2026
- Implemented strategies to enhance user experience across Walmart's digital platforms.
- Streamlined order processing workflows, reducing delays and improving service delivery in digital shopping.
- Collaborated with team members to improve online shopping experiences, resulting in higher customer satisfaction.
- Analyzed customer feedback to improve service delivery and product offerings.
- Trained new staff on digital tools and best practices, increasing team effectiveness in customer engagement.
- Communicated with supervisors regarding project progress and equipment status updates.
- Provided expert advice on plant care, pest control, and garden maintenance techniques.
- Educated customers on sustainable gardening practices and eco-friendly products.
cook
Burger King
Taylor, Michigan
04.2021 - 08.2021
- Enforced food safety standards during cooking and storage processes, safeguarding product quality.
- Ensured cleanliness of kitchen equipment and work areas to uphold hygiene standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Created a clean working environment through regular sweeping, mopping, washing surfaces, and emptying trash cans.
- Stocked ingredients and supplies to support kitchen operations effectively.
line worker
Detroit Thermal Systems
Romulus, Michigan
03.2021 - 04.2021
- Operated machinery to assemble components, ensuring high-quality output and timely completion.
- Inspected products for quality and adherence to specifications.
- Collaborated with team members to streamline production flow and minimize delays.
- Loaded and unloaded materials for production processes.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Reported equipment malfunctions to supervisors for prompt resolution.
Education
High School Diploma -
Wayne Memorial High
Wayne, MI06-2020
Skills
- Shopping optimization
- Product knowledge
- Inventory management
- Technology proficiency
- Customer service
- Food safety
- Equipment maintenance
- Cleaning and organization
- Focused and disciplined
- Contamination prevention
Affiliations
gardening
Timeline
cook
Burger King
04.2021 - 08.2021
line worker
Detroit Thermal Systems
03.2021 - 04.2021
Personal Digital Shopper
Walmart
07.2020 - 02.2026
High School Diploma -
Wayne Memorial High