Kera Hinton
St Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
11
11
years of professional experience
Work History
Pet Sitter
My Own Dog, Cousin, And Neighbor
St Louis, MO
09.2015 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Monitored training, made notes and reported back to guardian regarding progress.
- Gave basic first-aid to injured animals before seeking medical care.
House Sitter
My Uncle And Older Cousin
St Louis, MO
08.2021 - 01.2022
- Communicated with homeowner via phone or text.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
Volunteer
Midtown
St Louis, MO
01.2014 - 04.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Tutor
My Younger Cousin
St Louis, MO
09.2016 - 03.2018
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Provided homework assistance using specific curriculum and materials.
- Monitored student progress and provided feedback and support.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Developed student confidence through positive reinforcement strategies.
Babysitter
Dianna Daycare
St Louis, MO
11.2017 - 01.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established and maintained safe play environment for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Helped children complete homework assignments and school projects.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Encouraged children to be understanding and patient with others.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
No Degree -
Gateway Stem High School
Saint Louis, MO05.2025
Skills
- Reliable Vehicle
- Wound Care
- Safety Procedures
- Laundry Duties
- Compassionate Care
- Honest and Trustworthy
- Towel Folding
- Doggy Daycare
- Critical Thinking
- Educational Settings
- Reading Comprehension
Additional Information
As a young 16 year old girl, I inspire to work with animals and I understand that starting from the bottom will lead me to where I want to be in life. Regardless of any job that I get, I will make it my duty to fully be prepared to take on the challenges.
Timeline
House Sitter
My Uncle And Older Cousin
08.2021 - 01.2022
Babysitter
Dianna Daycare
11.2017 - 01.2018
Tutor
My Younger Cousin
09.2016 - 03.2018
Pet Sitter
My Own Dog, Cousin, And Neighbor
09.2015 - Current
Volunteer
Midtown
01.2014 - 04.2018
No Degree -
Gateway Stem High School