Kera Hunter
Tampa
Summary
Creative and motivated business owner with experience in overseeing daily business activities and improving overall business functions. Strong decision maker and excellent client relationship builder. Proven capacity to multi-task and utilize time management and conflict resolution skills to increase efficiencies. Positive attitude with proven leadership skills and the ability to develop successful team environments.
Overview
11
11
years of professional experience
Work History
Property Administrator
J Powell Enterprises
08.2024 - Current
- Managed property maintenance requests, ensuring timely resolution and tenant satisfaction.
- Developed and maintained tenant communication protocols to streamline inquiries and enhance engagement.
- Oversaw lease administration processes, ensuring compliance with contractual obligations and regulatory standards.
- Coordinated property inspections, identifying issues and facilitating corrective actions to maintain safety standards.
- Implemented efficient record-keeping systems for tenant files, facilitating easy access to information for stakeholders.
- Monitored budgetary expenditures for property operations, recommending cost-saving measures where applicable.
- Negotiated contracts with vendors, securing the best possible pricing for property services and supplies.
- Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Collaborated with maintenance teams to schedule routine inspections and repairs, maintaining a high standard of property upkeep.
- Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Maintained open lines of communication with tenants, addressing concerns proactively to minimize disputes or misunderstandings.
- Coordinated move-ins and move-outs to ensure smooth transitions for both new and departing tenants.
- Organized community events to promote resident engagement and foster a sense of belonging within the complex.
- Conducted regular site visits to assess the overall condition of each property, identifying areas requiring attention or improvement promptly.
- Implemented rent collection procedures, minimizing delinquencies and improving cash flow.
President
DeCent Solutions, LLC
02.2024 - 08.2024
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Determined performance goals and offered tactics for achieving milestones.
- Hired, trained, and mentored staff members to maximize productivity.
- Coordinated bidding processed and oversaw selection of optimal contractors to complete fiber optics jobs.
- Kept service quality and customer relations in line with established standards to promote long lasting relationships.
- Acquired business and management skills through various resources to update proficiency.
- Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
President
DeCent Solutions Limited Liability Company
08.2023 - 08.2024
- Calculated and prepared checks for utilities, taxes and other payments.
- Monitored balance sheets and income statements to evaluate financial performance.
- Verified documented and requested disbursements to facilitate payments.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Entered time and attendance logs in preparation for payroll.
Management and Accounting
Insine Corp
11.2019 - 11.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed all aspects of the business (Accounting, Budgeting, HR, and PR).
- Managed staff to verify that customers were satisfied with installations and services provided.
- Included procurement of equipment and facilities.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Sent meticulous and accurate bills to collect payment from customers according to company protocol.
- Tallied transactions, verified pricing and rectified errors in system.
Management
Retina Associates Of Mississippi
04.2015 - 12.2019
- Worked with department managers to assess needs.
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Explained policies, procedures and services to staff.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
Skills
- Revenue Growth
- Project Management
- Business Planning
- Organization and time management
- Customer Service
- Employee Relations
- Cost Control
- Financial Management
- Accounts receivable
- Property inspections
- Tenant relations
- Rent collection
- Invoice processing
Timeline
Property Administrator
J Powell Enterprises
08.2024 - Current
President
DeCent Solutions, LLC
02.2024 - 08.2024
President
DeCent Solutions Limited Liability Company
08.2023 - 08.2024
Management and Accounting
Insine Corp
11.2019 - 11.2023
Management
Retina Associates Of Mississippi
04.2015 - 12.2019