Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kera Walker

Akron,OH

Summary

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Team-minded Coordinator with 11 years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures.

Overview

13
13
years of professional experience

Work History

Home Health Care Provider

Visiting Angels Living Assistance Services
Henderson, NV
02.2022 - 12.2023
  • Provided in-home care to elderly and disabled patients, assisting with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
  • Ensured accurate assessments of patients by closely monitoring vital signs and recording changes in health status.
  • Aided patients in comprehending physician instructions and following up with appropriate care after their medical appointments.
  • Performed light housekeeping tasks to ensure the patient's environment was safe.
  • Provided support and understanding for patients facing health or disability issues.
  • Prepared meals based on dietary requirements and restrictions, monitoring nutrition intake levels.
  • Provided companionship through engaging conversation, organizing outings, and reading aloud.
  • Promptly responded to supervisors and clients' inquiries regarding home health services rendered.
  • Ensured infection control protocols were followed in home setting.
  • Remained informed about changes in regulations regarding home health services provision.
  • Participated in continuing education programs relevant to home health care provision.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Payroll Specialist

Inner Peace Ever Light Home Health Services
Las Vegas , NV
11.2018 - 02.2022
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
  • Researched discrepancies in payroll data and provided corrective action when needed.
  • Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
  • Performed manual calculations for retroactive pay adjustments or special payments as required.
  • Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
  • Developed and implemented procedures to ensure accurate entry of payroll data into the system.
  • Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
  • Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
  • Generated reports detailing hours worked by department, location, employee type as requested by management.
  • Reviewed timecards at month end to ensure accuracy before approving payment.
  • Responded promptly to requests from external auditors during audits.
  • Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
  • Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Worked closely with human resources (HR) to safeguard confidential employee data.
  • Prepared manual checks and submitted direct deposit through online banking.
  • Extracted information from payroll system and generated reports for various departments and vendors.
  • Leveraged payroll processing system to track and input tax, wage and personnel information.
  • Managed payroll and time and attendance systems.
  • Processed and issued paychecks and earnings statements.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Trained new employees on company timekeeping systems.
  • Verified past employment of candidate hires.
  • Posted work hours completed to files to properly bill clients.
  • Coordinated special programs and donation drives involving payroll deductions.

Coordinator Assistant

Inner Peace Ever Light Home Health Services
Akron, Ohio
12.2010 - 02.2022
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Assisted with the preparation of presentations for senior management meetings.
  • Organized team events to promote a positive work environment.
  • Provided technical support to staff members regarding software applications and hardware systems.
  • Researched new technologies to enhance productivity levels across all departments.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Drafted reports summarizing progress on various projects for upper-level management review.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Collaborated with vendors to arrange contracts for services or products needed by the organization.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Conducted interviews with potential candidates for open positions within the organization.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Organized travel plans for business trips including flights, hotels, car rentals.
  • Developed policies and procedures related to departmental operations ensuring compliance with applicable laws and regulations.
  • Maintained records of customer needs and preferences.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Guided employees in handling difficult or complex problems.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Interpreted and explained work procedures and policies to brief staff.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Computed balances, totals or commissions to support accounting team.
  • Organized and maintained filing systems for documents and records.

Education

Credentialing Certificate - Work Incentive Practitioner

IRL School, Cornell University
Ithaca, NY
06-2018

Some College (No Degree) - Medical Assisting

Akron Institute
Akron, OH

Skills

  • General Housekeeping
  • Care plan implementation
  • Documentation Management
  • Compassionate client care
  • Palliative Care
  • Patient Care
  • Emotional Support
  • Vital signs monitoring
  • Client documentation
  • Patient transportation
  • Dementia Care
  • First aid and safety
  • Diabetes management
  • Catheter Care
  • Personal Hygiene Assistance
  • Mobility Assistance
  • Meal Preparation
  • Compassionate Caregiving
  • Clinical Quality Program Standards
  • Data Entry
  • Recordkeeping
  • Staff Supervision
  • Resource Allocation
  • Project Management
  • Administrative Leadership
  • Document Management
  • Information Collection
  • Database Management
  • Team Oversight
  • Presenting Ideas and Plans
  • Project Coordination
  • Event Coordination
  • Scheduling and calendar management
  • Schedule Management
  • Relationship Building
  • New employee processing
  • Microsoft applications
  • Payroll policies and procedures
  • Data Reconciliation
  • Garnishment processing
  • Payroll Administration
  • Multi-state payroll
  • Telephone and email etiquette
  • Employee Relations
  • Interpersonal and written communication
  • Exceptionally organized
  • Excellent writing skills
  • Billing
  • Record-keeping
  • Spreadsheet Creation
  • Employee File Maintenance
  • Meeting deadlines
  • Federal and state tax regulations
  • Payroll software proficiency
  • Payroll Processing
  • Report Preparation

Timeline

Home Health Care Provider

Visiting Angels Living Assistance Services
02.2022 - 12.2023

Payroll Specialist

Inner Peace Ever Light Home Health Services
11.2018 - 02.2022

Coordinator Assistant

Inner Peace Ever Light Home Health Services
12.2010 - 02.2022

Credentialing Certificate - Work Incentive Practitioner

IRL School, Cornell University

Some College (No Degree) - Medical Assisting

Akron Institute

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Kera Walker