Summary
Overview
Work History
Education
Skills
Timeline
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Kerelyn Gomez

Brooklyn,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

5
5
years of professional experience

Work History

Cashier/Barista

World Gym Of Ridgewood
07.2018 - 10.2018
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Retail

Hyperactive
06.2020 - 12.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Medical Receptionist

Ahava Medical Center
12.2019 - 10.2023
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.

Education

High School Diploma -

Progress High School For Professional Careers
Brooklyn, NY
01.2019

Associate of Science - Psychology

Borough of Manhattan Community College of The City University of New York
New York, NY
06.2025

Skills

  • Letter preparation
  • Medical Transcription
  • Medical Billing
  • Medical office administration
  • Fluent Bilingual Communication in Spanish & English
  • Organizational Skills

Timeline

Retail

Hyperactive
06.2020 - 12.2020

Medical Receptionist

Ahava Medical Center
12.2019 - 10.2023

Cashier/Barista

World Gym Of Ridgewood
07.2018 - 10.2018

High School Diploma -

Progress High School For Professional Careers

Associate of Science - Psychology

Borough of Manhattan Community College of The City University of New York

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Kerelyn Gomez