Keren Chika
Lancaster,PA
Summary
Upbeat, customer-focused, hard worker with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Sales Associate
Alter Native
West Palm Beach, FL
03.2024 - 12.2024
Greeted customers and provided exceptional customer service. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged customers in friendly, professional dialogue to determine needs.
- Increased engagement by 35% in 6 months.
Sales Associate
Zumiez
Lancaster, PA
11.2021 - 07.2023
Made strong relationships with customers to create an experience that encourages them to return. Getting to know them on a deeper level than sales, but also aiding them in leaving the store with items that suit them best.
- Developed promotional strategies to increase sales volume.
- Improved customer satisfaction by 10%
Education
Some College (No Degree) - Social Work
Massachusetts College of Liberal Arts
North Adams, MAHigh School Diploma -
Elizabethtown Area High School
Elizabethtown, PA05-2023
Some College (No Degree) - English, Creative Writing, French
Palm Beach Atlantic University
West Palm Beach, FLSkills
- Public speaking
- Eagerness to learn
- Skilled in Creative Writing
- Upselling
- Communication
- Persuasion techniques
- Effective problem-solving
Technology
Canva, Adobe Express, video editing, all Google extensions, Rubik's Cube
Internships
Elizabethtown Communities That Care
- August 2020 - May 2023
- Club Ophelia, Positive Experience Program
(Helped Elementary school children from different backgrounds build healthy relationships and learn to use their time productively)
Attollo Prep
- November 2021 - May 2023
- Attollo Scholar
- Learned to solve the Rubik's Cube in under 90sec
- Attollo Startup
- Attollo Voices (Assisted highschool juniors in their writing, poetry. and speeches)
Languages
English
Native/ Bilingual
French
Limited
American Sign Language
Elementary
Timeline
Sales Associate
Alter Native
03.2024 - 12.2024
Sales Associate
Zumiez
11.2021 - 07.2023
Some College (No Degree) - Social Work
Massachusetts College of Liberal Arts
High School Diploma -
Elizabethtown Area High School
Some College (No Degree) - English, Creative Writing, French
Palm Beach Atlantic University
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