Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keren Diaz

Haslet

Summary

Professional lending expert with strong background in financial services. Skilled in risk assessment, loan origination, and client relationship management. Focused on team collaboration and delivering results, adapting seamlessly to changing demands. Known for analytical thinking, problem-solving abilities, and effective communication.

Dedicated and motivated professional seeking to advance in healthcare administration. Aiming to improve patient care delivery, streamline operations, and support organizational growth. Eager to strengthen leadership skills and contribute to efficient healthcare systems that benefit both patients and providers.


Overview

5
5
years of professional experience

Work History

Microfinance Lender

Grameen America
02.2013 - 02.2015
  • Maintained strong relationships with clients, providing personalized service and financial advice to meet their needs.
  • Provided training and mentorship to new lenders, fostering a collaborative team environment focused on exceptional customer service.
  • Developed marketing materials and promotional campaigns to attract new clients and expand the organization''s lending business.
  • Assessed loan applications, verified client eligibility, and facilitated approval of microloans for small businesses.
  • Conducted client outreach in underserved communities, providing financial education and support to promote responsible borrowing and savings.
  • Monitored loan utilization, ensured timely repayments, and maintained accurate records of lending activities.
  • Build strong client relationships while minimizing default risk and supporting sustainable income generation.

Bank Teller

Wells Fargo
06.2010 - 09.2012
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Processed transactions accurately and efficiently, maintaining a high level of attention to detail.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Managed customer inquiries and resolved issues in a timely manner, enhancing customer satisfaction.

Education

James A. Garfield High
Los Angeles

Skills

  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Customer service-oriented with a focus on patient care
  • Credit analysis
  • Cash flow analysis
  • Loan origination
  • Documentation review
  • Phone and front desk management; answering calls, greeting clients, and directing inquires
  • Scheduling and calender management, coordinating appointments and schedules

Languages

Spanish
English

Timeline

Microfinance Lender

Grameen America
02.2013 - 02.2015

Bank Teller

Wells Fargo
06.2010 - 09.2012

James A. Garfield High

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