Keren Fuentes
Homestead,FL
Summary
Proven Front Desk Receptionist at Fuentes Distribution Inc., adept in customer service and office organization. Excelled in creating a welcoming environment, enhancing security, and fostering team collaboration. Demonstrated initiative and problem-solving skills, ensuring efficient office workflow and high guest satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Fuentes Distribution Inc.
04.2021 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Provided basic technical support for front office equipment, minimizing downtime.
- Finalize all inspection in rooms before handing over the key to the guest checking in.
Education
Sacred Heart College
Cayo, Belize06.2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Office Organization
- Hospitality services
- Initiative-taking
- Attention to Detail
- Punctual and Reliable
- Courteous and Professional
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Fuentes Distribution Inc.
04.2021 - Current
Sacred Heart College
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