Keren Garcia Perez
Vauxhall,NJ
Summary
Self-motivated, seasoned Head Cashier with Supervisory experience and strong Customer Service Skills, seeking opportunity to obtain a Financial or Administrative position, adept with communicating with management and stakeholders. Accustomed to, managing multiple tasks and priorities.
Overview
13
13
years of professional experience
Work History
Store Scan Specialist
Whole Foods Market
09.2022 - Current
- Daily operations tasks with Marketing Team to maximize sales potential and profitability
- Develop and maintain creative store layout and product merchandising
- Excellent internal and external Customer Service, engaging customers and enhancing consumer experience
- Growth mindset towards greater responsibility, accountability and ownership
- Train and Support department and other related functions following all regulatory duty requirements
- Complete Audit Reports, noting discrepancies and plans of action to resolve
- Troubleshoot scanning issues, reporting to Regional Data Teams
- Support and Comply Weights and Measure inspections collecting State inspector feed-back and rectifications
- Enforce regional pricing and product authorization policies
- Work with leadership on scan accuracy percentage goals, provide Inventory support as needed
- Convey proper tag placements and signage to Team Members meeting standard operating procedures
- Proficient with email, MS Office and operations related applications (i.e IRMA, DVO, MARS, ePlum)
- Audit store tags, sings, and scale price to confirm tag/signage/price match.
Head Cashier/ Supervisor
Key Food
Jersey City, NJ
11.2011 - 09.2022
- Supervise employees, business and operational processes, report to Stakeholders and management any issues with vendors and products, take correction measures
- Head Cashier, Position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers
- Provides administrative support to the supermarket with annual earnings
- Primary duties consist of but not limited to calendar management, records filing management, operational, administrative, and logistical support, answering phones, screening incoming calls, faxing, scanning, copying, mail distribution, and supply inventory
- Provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front-End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers
- Handle over 200 Point of Sale cash register transactions daily
- Oversees new product promotions kiosks, greets customers, and provides helps with purchasing decisions when required
- Performs annual inventory of over 7,000 items
- Process Checkout and/or Return transactions, monitor and maintain Self-Checkout area
- Learn and train new technology and processes, train and transfer knowledge to staff
- Responsible for aperture and closure of business operations.
Education
Biotechnology (Science and Mathematics) A.S. -
Hudson County Community College
05.2023
Completed -
H&R Block Income Tax Preparer Course
09.2019
BS in Business Administration - 4 Semesters -
University of Turabo
06.2003
Real Estate Sales Agent -
Center for Real Estate Education
Skills
- Cash management principles
- Accounting
- Balancing sheets
- Reconciliation
- Office management
- Customer service
- Supervisory experience
- Work ethic
- Task and process management
- Communication skills
- Employee workflow management
- Performance assessment
- Customer relationship building
- Tax preparedness
- Confidential data management
- Federal, state, and local tax law
- Deduction determination
- Tax document filing
- Business promotion
- Multi-tasking
- Negotiation
- Administrative skills
- MS Word
- Excel
- PowerPoint
- Zoom
- Teams
- Internet research
- Organizational skills
- Oral communication skills
- Written communication skills
- English fluency
- Spanish fluency
License And Certification
- Real Estate Agent, NJ, 04/2023
- Property Management Certification, 06/2020
References
Furnished upon request.
Timeline
Store Scan Specialist
Whole Foods Market
09.2022 - Current
Head Cashier/ Supervisor
Key Food
11.2011 - 09.2022
Biotechnology (Science and Mathematics) A.S. -
Hudson County Community College
Completed -
H&R Block Income Tax Preparer Course
BS in Business Administration - 4 Semesters -
University of Turabo
Real Estate Sales Agent -
Center for Real Estate Education
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