Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keren Verdin

Fontana,CA

Summary

Proven track record in enhancing customer satisfaction and membership retention at United Allies Club through exceptional service and interpersonal communication. Adept at organizing events and maintaining high standards of cleanliness, demonstrating a strong work ethic and adaptability. Excels in teamwork and problem-solving, contributing to improved service quality and operational efficiency. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Club Staff Member

United Allies Club
11.2021 - Current
  • Boosted membership retention with excellent communication skills and attentive assistance to member needs.
  • Developed strong relationships with club members by actively listening to their preferences and providing personalized recommendations based on their interests or goals.
  • Assisted in planning and execution of special events, ensuring memorable experiences for attendees.
  • Collaborated with team members to ensure smooth daily operations and consistently positive environment for members.
  • Played integral role in staff training initiatives aimed at improving overall service quality within club setting.
  • Participated in regular meetings with management where ideas were shared regarding improvements that could be made within various aspects of club facilities.
  • Enhanced customer satisfaction by providing exceptional service and addressing member concerns promptly.

Babysitter

Rocio Grajeda
08.2021 - 06.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Volunteer

Gods Pantry Food Bank
01.2020 - 11.2021
    • Assisted with special events and programs.
    • Maintained clean, neat, and operational facilities to serve program needs.
    • Supported engaging, fun, and smooth-running events by helping with organization and planning.
    • Used strong interpersonal communication skills to convey information to others.
    • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Some College (No Degree) - Economics

Chaffey College
Rancho Cucamonga, CA

Fontana High School
Fontana, CA
05.2025

Skills

  • Team player attitude
  • Cleanliness and hygiene
  • Adaptable Personality
  • Cash handling expertise
  • Food and Beverage Service
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Technical Equipment Operation

Certification

  • Food Handling Certificate - July 2024-2027

Languages

Spanish
Native or Bilingual

Timeline

Club Staff Member

United Allies Club
11.2021 - Current

Babysitter

Rocio Grajeda
08.2021 - 06.2022

Volunteer

Gods Pantry Food Bank
01.2020 - 11.2021

Some College (No Degree) - Economics

Chaffey College

Fontana High School

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Keren Verdin