Kereng Naburn

• Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
• Maintained all aircraft in accordance with organizational maintenance requirements.
• Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
• Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
• Assisted with aircraft and equipment transport and movement.
• Operated support equipment and flight line vehicles.
• Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
• Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.

• Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
• Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
• Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
• Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
• Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
• Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

• Performed troubleshooting to correct computer hardware and software malfunctions.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications including courtroom recordings of all cases.
• Recommended new and replacement hardware and software purchases.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
• Linked computers to network and peripheral equipment.
• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.

• Implemented marketing strategies to generate leads and increase sales revenue.
• Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
• Collaborated with sales and marketing teams to coordinate promotional activities.
• Created and maintained customer databases to facilitate customer segmentation.
• Implemented advertising campaigns and prepared promotional materials.
• Researched competitor marketing trends and prices using data analysis.

Bachelor's of Science: 83%