Keresa M. Irons
Hahira
Summary
Dynamic Operations Manager, excelling in leadership and innovation. Pioneering cost-reduction strategies while enhancing area performance. Adept in project management and communication, I foster team development and improved operational efficiency, driving performance through data-driven insights and effective problem-solving. Several years of experience in operations, production management, organizational development, and team building within diverse industries. Highly adept in planning, coordinating, and executing successful production strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Target
Tifton
08.2024 - Current
- Oversee warehousing functional areas, up to 90 associates.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Coordinated with other departments, including human resources, asset protection, training and development, and maintenance, to ensure efficient operations.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Lead and collaborated with team leaders on quality audits, long- and short-term goals, and employee and team performance.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Measured and reviewed performance via KPIs and metrics.
- Provided leadership, insight and mentoring to leaders interested in career growth
Receiving Area Manager
Walmart Distribution Center
Douglas
08.2021 - 08.2024
- Oversee up to two receiving functional areas (up to 60 associates)
- Strategically and efficiently plan daily tasks and staffing
- Achieve goals related to KPIs (Safety, quality, cost, service, and associate care)
- Create short and long-term plans based on company-forecasted volumes
- Complete administrative tasks (scheduling, attendance, accountability, training, PTO, LOA)
- Conduct walk-throughs for potential candidates
- Communicate and maintain good working relationships with all functional and support areas
- Engage in continuous improvement planning and implementation of projects
- Respond quickly to dynamic working conditions
Debone Supervisor
Perdue Farms
Dillon
03.2020 - 08.2021
- Manage day-to-day supervision of production associates (75-120 associates)
- Familiarization with auto-deboning (Rapid) and cone-deboning processes
- Achieve production goals related to effectiveness, efficiency, quality, and safety
- Monitor inventory and orders using computer database and reporting programs
- Monitor and maintain sanitary conditions of the production floor
- Conduct training and development of hourly associates
- Maintain record keeping related to production (efficiency, staffing, WIP, downtime, holds, etc.) and Kronos (associates time)
- Conduct walk-throughs, interviews, and drug screen observations of potential candidates
- Communicate and maintain good working relationships with all areas including maintenance, sales, shipping, first processing, human resources, upper management, etc.
- Take part in company-assigned projects and continuous training opportunities (Plant efficiency, HACCP, SAP, QI, CSI, Safety, Leadership, etc.)
- Complete miscellaneous tasks assigned by senior leadership
Education
Doctor of Business Administration - Strategy and Innovation
Capella University
06-2025
Master of Business Administration - Supply Chain Management
University of North Carolina At Pembroke
Pembroke, NC05.2020
Bachelor of Arts - Criminal Justice
University of North Carolina At Pembroke
Pembroke, NC05.2016
Skills
- Leadership and teamwork
- Communication
- Organization and planning
- Problem solving
- Critical thinking
- Innovation
- Project management
- Technology skills
- Microsoft Suite
- Database management
- Timekeeping
- Office equipment
Certification
- Lean Six Sigma Green Belt
- Project Management
- Supply Chain Management
Languages
American Sign Language (ASL)
Native/ Bilingual
Affiliations
- Certified Volunteer Crisis Counselor
- Career Village Contributor
Timeline
Operations Manager
Target
08.2024 - Current
Receiving Area Manager
Walmart Distribution Center
08.2021 - 08.2024
Debone Supervisor
Perdue Farms
03.2020 - 08.2021
Doctor of Business Administration - Strategy and Innovation
Capella University
Master of Business Administration - Supply Chain Management
University of North Carolina At Pembroke
Bachelor of Arts - Criminal Justice
University of North Carolina At Pembroke
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