Dr. Kerese Whyte-Phillips DBA, MPH
Apopka,FL
Summary
Educator equipped with comprehensive teaching experience and strong commitment to academic excellence. Known for fostering collaborative environments and adapting to diverse student needs. Skilled in curriculum development, student mentorship, and educational technology integration. Reliable team player focused on achieving measurable outcomes and enhancing student success.
Overview
9
9
years of professional experience
Work History
Mission Support Specialist
Immigration and Customs Enforcement
02.2025 - Current
- Coordinate and perform a wide variety of administrative and management services essential to the operations of the office, such as management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing, and graphics.
- Advise management on assigned administrative matters; - Conduct or participate in over 15 evaluation of administrative programs, systems and methods, and identify ways to improve the efficiency and effectiveness of these services at the local level
- Represent the office in dealings with vendors and organizations within the agency that reduce agency wastage by 15%.
- Operate, manage, and oversee a fleet management program including purchase, disposal, maintenance, budgeting, and reporting functions
Payroll Implementation Specialist
Automated Data Processing (ADP)
11.2022 - 02.2025
- Streamlined client data conversion for ADP solutions
- Efficiently delivered solutions, ensuring client satisfaction
- Provided expert technical advice to HR and management teams
- Resolved complex staffing issues, saving companies $25,000 annually
Human Resources Manager
Grace Pharmacy Solution LLC
08.2022 - 11.2022
- Reviewing and consulting, in conjunction with the hiring manager, on job analysis and/or rating and ranking panels when needed
- Maintain a setting that enhances attitudes, morale, and participation and coordinate the development and administration of programs for efficient employee engagement
- Prepared weekly payroll for 325-450 employees in several states
- Subject matter expert for benefits, payroll, and HR questions
Human Resources Coordinator
QuaverEd Inc
08.2021 - 03.2022
- Advising and consulting on targeted recruitment strategies and non-traditional recruitment opportunities specific to the local and regional market area
- Coordinating with leadership stakeholders, including local, regional, and national leadership, throughout the entire recruitment process and advising on selecting Subject Matter Experts and the rating panel process
- Processed documentation and prepared multiple reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)
- Maintain confidentiality of personnel files for more than 200 personnel and proprietary business information
Operation Supervisor
United States Army (Active Duty)
05.2019 - 07.2021
- Planned, directed, and organized resources by determining equipment, materials, number of personnel, and types of skills required to maintain operational goals and meet long-range objectives; increased productivity by 75%
- Coordinates and collaborates by providing warnings and emergency data to the organization and providing operational and technical support to leadership before, during, and after emergencies that affect the organization's personnel and property
- Worked closely with all company sections in assigning and distributing work to ensure all tasks were met promptly and accurately while identifying task requirements and balancing them against the company and battalion capabilities
- Interfaced with the following higher command to synchronize unit operations
- Ensured all staff sections adhered to standard operating procedures
- Completes annual documentation reviews by industry, federal, and state regulations, standards, and guidelines for emergency management
- Develops, maintains, and conducts inventories of disaster supplies for rapid deployment in an emergency, including periodic moving/maneuvering of heavy equipment
Unit Human Resource Specialist
United States Army (Active Duty)
05.2017 - 09.2019
- Organize personnel accounting and strength management reports
- Formulates and supervises requests for promotions and removal boards for Soldiers on local promotion standing lists
- Processes centralized and decentralized promotions and reduction actions
- Engender and process requests for identification cards and tags, leaves, and passes, line of duty determination, MILPER data and information management, training and retention, personnel accounting and strength management, transition processing
- Apply knowledge of provisions and limitations of the Freedom of Information and Privacy Acts to handle and process military and non-military correspondence in the draft and final copy
- Process classification/reclassification actions
- Processes favorable personnel actions to include but not limited to Uniformed Code Military (UCMJ) Justice, reenlistment, dismissal, and bars
Passenger Service Agent
Swissport (Air Canada)
09.2016 - 05.2017
- Collect, integrate, and disseminate data to ensure flawless daily tasks are performed
- Inspect and verify passenger documentation to comply with all FAA regulations and airport security
- Reduced the number of major incidents by 63% through problem management
- Issue boarding passes and reschedule passengers as needed
- Led a team to ensure that passenger baggage processing, including handling and fee calculation, is done according to company policies
- Assist passengers through arrival and check-in processes, including support for passengers with special requirements, such as unaccompanied minors (UM), VIP passengers, and passengers requiring wheelchair assistance
- Operate computers and specialist equipment such as air-bridges, scanners, and airline-specific Software
- Always maintain the highest safety and security standards while performing all daily tasks
Education
Doctor of Business Administration - Human Resources Management
Walden University
Minneapolis, MN01-2024
Master of Public Health - Global Health
Liberty University
Lynchburg, VA05.
Bachelor of Science - Healthcare Management Administration/EMS
Columbia Southern University
Orange Beach, ALAssociate of Arts - Health Service Administration
Keiser University
Fort Lauderdale, FLSkills
- Federal Laws & Regulations
- Employee Relations
- Budgeting
- Performance Management
- Policy Implementation
- Process Improvement
- Staff supervision
- Inventory coordination
- Customer relationship management
- HR Knowledge
- Recruitment Strategies
- Employee Engagement
- Leadership Development
- Talent Management
- Employee Retention
- Workforce Analytics
Timeline
Mission Support Specialist
Immigration and Customs Enforcement
02.2025 - Current
Payroll Implementation Specialist
Automated Data Processing (ADP)
11.2022 - 02.2025
Human Resources Manager
Grace Pharmacy Solution LLC
08.2022 - 11.2022
Human Resources Coordinator
QuaverEd Inc
08.2021 - 03.2022
Operation Supervisor
United States Army (Active Duty)
05.2019 - 07.2021
Unit Human Resource Specialist
United States Army (Active Duty)
05.2017 - 09.2019
Passenger Service Agent
Swissport (Air Canada)
09.2016 - 05.2017
Doctor of Business Administration - Human Resources Management
Walden University
Master of Public Health - Global Health
Liberty University
Bachelor of Science - Healthcare Management Administration/EMS
Columbia Southern University
Associate of Arts - Health Service Administration
Keiser University
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