Kerestin Mikheil
Nashville,Tennessee
Summary
Detail-oriented and analytical Information Systems student with a 3.97 GPA and proven experience in project coordination and data management. Successfully managed large-scale telecommunications migration projects, improving data accuracy and team productivity by 40%. Proficient in leveraging SQL, Tableau, Excel, and Salesforce for data analysis, metric tracking, workflow optimization, and supporting data-driven decision-making. Seeking a Project Management or Data Analyst role to contribute to operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
8th and Roast
07.2022 - Current
- Delivered high-quality customer service, cultivating strong relationships with customers in a fast-paced environment while coordinating workflow across team members.
- Collaborated effectively within a team to maintain workflow efficiency during peak hours, showcasing adaptability and problem-solving.
Project Coordinator
Granite Telecommunications
06.2024 - 08.2024
- Spearheaded the migration of 4,000+ client accounts, ensuring 100% compliance with data integrity standards through meticulous data cleansing and validation in Excel, reducing fulfillment errors.
- Engineered a comprehensive process documentation and training program for Salesforce, leading sessions for 15+ interns that increased team productivity by 40% and streamlined the project lifecycle.
- Analyzed project performance by developing and maintaining project dashboards; tracked KPIs such as order status, budget, and timeline, providing weekly status reports to stakeholders.
- Optimized workflows for large-scale orders by utilizing advanced Excel for data management and reporting, improving account management turnaround times.
Education
Bachelor of Science - Information Systems, Accounting
Middle Tennessee State University
Murfreesboro, TN12.2025
Skills
- SQL, Tableau, Excel (Advanced), Python, Data Visualization, Reporting Dashboards, Business Intelligence, Project Lifecycle Management, Process Improvement, Stakeholder Communication, Salesforce, Microsoft Project, Asana, Trello, C#, Linux Fundamentals, Cybersecurity Essentials
Certification
Dale carnegie and linux essentials for cybersecurity
LEADERSHIP EXPERIENCE
- Youth Philanthropic Advisory Board, The Dan and Margaret Maddox Fund Nashville, TN Sep 2021 - Jan 2022
- Member
- Managed the grant evaluation process, contributing to the strategic allocation of $100,000 in funding, demonstrating analytical skills and fiscal responsibility.
- Facilitated group discussions on grant writing, honing skills in requirement gathering and collaborative leadership.
- Church Sunday School Teacher - 2nd Grade Start Date - Finish Date
- Plan and deliver weekly lessons for 15+ students, incorporating curriculum development, classroom management, and engagement strategies.
- Collaborate with parents and other Sunday School teachers to align on goals, ensuring class needs are met
- Demonstrated leadership and organizational planning by creating structured lesson plans and coordinating activities.
Hobbies and Interests
Continuous learning in process engineering and AI applications; leadership development through industry podcasts and literature.
Timeline
Project Coordinator
Granite Telecommunications
06.2024 - 08.2024
Barista
8th and Roast
07.2022 - Current
Bachelor of Science - Information Systems, Accounting
Middle Tennessee State University