Kergine Joseph
Miami,FL
Summary
Hardworking and reliable assistant focused on going above and beyond to support the team and serve customers. Trained academically in understanding and offering top-notch critical thinking abilities. Motivated to continue to learn and grow as a legal professional.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
5th Avenue Concierge
Miami, FL
03.2021 - 12.2021
- Greet residents as they enter the building. Help new residents locate the amenities. Facilitate tour of the building.
- Welcomed guests and offered quick assistance to handle diverse needs
- Schedule appointments with the leasing office and maintenance on the behalf of residents.
- Facilitate package room. Communicate with delivery companies in order to assure that residents receive their package.
- Promoted safety initiatives to increase awareness and maintain a risk-free environment by monitoring cameras and sharing information with personnel.
Book Shelver
F.I.U Barnes and Nobles
Miami, FL
07.2019 - 11.2019
- Offered friendly and knowledgeable assistance to book store patrons
- Scanned book store materials with hand-held devices and fixed computer terminals to keep records updated
- Checked carts to verify proper order of materials for accurate return to circulation
- Sorted books, periodicals, and other book store materials for shelving
- Retrieved materials for customers and helped with check-out procedures.
Sales Associate
Payless Shoesource
Miami, FL
03.2017 - 01.2018
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Unboxed and restocked merchandise into attractive displays.
Mail Clerk
Lemon Law Group Partners
North Miami Beach, FL
12.2021 - Current
- Open voicemails and forward them to the designated case manager.
- Download new client shell to update calendar through Clio.
- Draft repurchase and replacement letters
- Answer calls and schedule call back.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Scanned and upload mail in order to be distributed to the firm. Mail checks and various court documents.
- Order office supplies.
Education
Bachelor of Science - Criminal Justice, Psychology, Pre
Florida International University
Skills
- Coordinate schedules Organization
- Verbal communication Multitasking
- Networking Relationship building
- Problem-solving Customer relations
Timeline
Mail Clerk
Lemon Law Group Partners
12.2021 - Current
Front Desk Receptionist
5th Avenue Concierge
03.2021 - 12.2021
Book Shelver
F.I.U Barnes and Nobles
07.2019 - 11.2019
Sales Associate
Payless Shoesource
03.2017 - 01.2018
Bachelor of Science - Criminal Justice, Psychology, Pre
Florida International University
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